HELP FILE

Managing Your Organization

Organizations allow your IT Administrators to configure single sign-in options for their GoTo users. Each organization consists of one or more verified email domains that your company owns, which also becomes the email domain they use to sign in to GoTo products.

If you wish to enable single sign-on for your organization, or if you want to enable automatic user provisioning using our Active Directory Connector, then you will need to set up an organization with at least one domain. You can also add additional domains, for instance if your company has branded subsidiaries or acquisitions, and add or remove users from the organization.

Back to Organization Center Contents

Set up an organization

IT Administrators can use the Organization Center to set up organizations based on a validated company domain, create user identities for automatic user provisioning, set up your Identity Provider relationship, and/or enable single sign-on for your users.

The first step you take in creating an organization is to create the initial domain. Verifying the initial domain automatically creates your organization. You organization is created automatically once you've validated your first domain in the Organization Center. Note that the domain name you log in with will automatically become the name of the organization.

Note: An organization is not necessarily related to your product account where you do product access management. Organizations simply manage sign-in options for user identities matching your verified email domain(s). The users themselves could be granted access for products in one or more product accounts.

1. Log in at https://organization.logmeininc.com.

2. Log in using an existing LogMeIn account set up under the domain you wish to add to your organization.

3. Your organization is created automatically when you enter the Organization Center and validate your first domain - the domain of the email address you first log in with. At this time, the domain name automatically becomes the name of the organization.

Admin roles

Organizations add a new permissions role of organization admin. You will need to define one or more of these for your organization. The first of these users must have administrative access to your DNS servers or web servers in order to complete domain verification. The role is critical: individuals with these permissions are granted the ability to – in the context of your GoTo applications – create and verify your company domains, manage your Identity Provider configuration, and add or remove users from your organization.

There is also a read-only role for the Organization Center that allows users into the center with full access to view the data, but with no ability to create or edit data. This role supports reviewers, management oversight, your IT personnel, etc.

Related

Set up Domains

Manage Organization Users

Set up an Identity Provider