HELP FILE

How do I use the Jive attribute on the Active Directory Connector v2?

For accounts that use Jive, admins can utilize the "Jive PBX extension" SCIM attribute field when configuring the Active Directory Connector v2 (ADC v2). Once configured, this will allow the ADC v2 to associate custom 4-digit extension numbers from AD user accounts with their Jive user accounts based on the Active Directory attribute entered in the "Jive PBX extension" field.

Configure the Jive attribute

  1. As an admin of Active Directory, enter a custom 4-digit extension number in one of the fields (listed in Column A in the table below) in the Telephones tab of your Active Directory user accounts (e.g., Home). 
  2. On the Active Directory Connector v2, click Edit mapping and enter the Active Directory attribute name (listed in Column B in the table below) in the "Jive PBX extension" field (e.g., HomePhone). Please note that AD attribute fields (Column B in the table below) are not case-sensitive.
  3. Run the Active Directory Connector v2 service (learn how here).
  4. The custom 4-digit extension (listed in Column C in the table listed below) for each of the AD user accounts is now associated with their Jive user account, and is displayed in the Jive Administration Center at https://my.jive.com/pbx.

Available attributes

Field Name Displayed in Active Directory
(Column A)
AD Attribute to Enter in "Jive PBX Extension" Field on ADC v2
(Column B)
Input accepted
(Column C)
Home homePhone 4-digit extension
Home (Other) otherHomePhone
Pager pager
Pager (Other) otherPager
Mobile mobile
Mobile (Other) otherMobile
Fax facsimileTelephoneNumber
Fax (Other) otherFacsimile
Telephone Number telephoneNumber
IP Phone ipPhone
IP Phone (Other) otherIpPhone
Notes info

Related

Configure the Active Directory Connector v2

Run the Active Directory Connector v2

Manage Custom Attributes