HELP FILE

Engage Attendees with Polls and Surveys

You can engage your attendees by creating custom polls and surveys. Polls are launched, answered, and reviewed during a session while surveys are sent after the webinar ends.

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Create polls before a session

Create up to 20 polls before the session or during a session on-the-fly! After you close a poll, you can choose to show the poll results immediately to everyone or at a later time during the session. Learn how to launch a poll, show poll results and create polls in session.

  1. Log in to your account at https://global.gotowebinar.com.
  2. From the Dashboard, either create a new webinar or open an existing one.
  3. Click + Poll to start adding or editing questions.
  4. On the Poll page, choose the type of poll you'll like to create:
    • Multiple choice with one answer
    • Multiple choice with multiple answers
  1. Type in your question in the Add Question field.
  2. Depending on your poll type, enter the answer(s) in the Option field.
  3. Click Save poll once the poll is done.

Additional polls features

You can add up to 20 polls and edit them as you go from the Manage Polls page. Access this page by clicking the Edit Poll(s) field in the Engage Your Attendees section.

  • To create another poll for the session, click + Add New Poll.
  • To edit an existing poll, click the Options icon next to the desired poll and then Edit Poll.
  • To change the order of the polls, click the Options icon next to the desired poll and then click Move question down.
  • To delete a poll, click the Options icon next to the desired poll and then click Remove Poll.
  • To view poll results, create an Attendee Report after the session ends.

Create a survey before a session

Add up to 25 questions to a survey and launch it to all your attendees for feedback!

1. From the Dashboard, either create a new webinar or open an existing one.

2. On the Event Details page, open the Engage Your Attendees section.

3. Click + Survey to add a title to the survey and to begin adding questions.

4. Choose a survey question type:

  • Multiple choice with one answer
  • Multiple choice with multiple answers
  • Rate on a scale (of 1 to 5)
  • Short answer

5. When you're ready to save your first question and answer, click Add To Survey. To add another question, click + Add new question.

6. Before you can save the survey, you'll need to choose when you want the survey to launch. You can check more than one option.

  • After the webinar – The survey will launch immediately after the session ends. For a recurring webinar or series, the survey will be sent out after each session.
  • In the Attendee Follow-Up Email – Attendees will receive a link to the survey in the webinar follow-up email.
  • In the Absentee Follow-Up Email – Registrants who did not attend the webinar will receive a link to the survey in the webinar follow-up email.

7. Click Save!

Additional survey features

You can add up to 25 questions in the survey and edit them as you go from the Survey page. Access this page by clicking the Follow-Up Survey field in the Engage Your Attendees section.

  • To edit a survey question or answer, click the Options icon next to the desired question and click Edit question.
  • To change the order of the questions, click the Options icon next to the desired question and click Move question down.
  • To delete a question, click the Options icon next to the desired question and click Remove question.
  • To delete the entire survey, click the Trash icon and then Delete Survey.

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