HELP FILE

Engage Attendees with Polls and Surveys

You can engage your attendees by creating custom Polls and Surveys. You can create up to 20 Polls before the session or in-session on-the-fly and add up to 25 questions to a Survey. After you close a Poll, you can choose to show the Poll results immediately to everyone or at a later time during the session. Learn how to launch a Poll, show Poll results and create Polls in-session.

Create, edit, sort and delete Polls before a session

Create, edit, sort and delete Surveys before a session

Choose when you want to send out a Survey

Create, edit, sort and delete Polls before a session

Log in at https://global.gotowebinar.com.

2. Select My Webinars in the left navigation. Click the title of the webinar.

3. On the Manage Webinar page, scroll down to the Engage Your Attendees section. Click Edit next to Polls.

3. On the Create a New Poll page, choose the type of Poll:

  • Multiple Choice (One Answer)
  • Multiple Choice (Multiple Answers)

4. Enter a question into the Question field.
5. Enter at least 2 answers in the Answer field.

6. Click Save.

  • To create another Poll for the session, click Edit on the Manage Polls page, and then click Create New Poll. You can add up to 20 Polls per webinar.
  • To view the Poll results, create an Attendee Report after the session ends.
  • To edit Polls, go to the Manage Webinar page, click Edit next to Polls and click the Poll question. Make your changes on the Edit Poll page, and then click Save.
  • To change the sort the order of Polls, go to the Manage Webinar page, click Edit next to Polls, and change the order of the polls on the Manage Polls page. Click Update Order when you're done.
  • To delete a Poll, go to the Manage Trainings page, click Edit next to Polls, and click the Remove icon next to the Poll on the Manage Polls page.

Create, edit, sort and delete Surveys before a session

Log in at https://global.gotowebinar.com.

2. Select My Webinars in the left navigation. Click the title of the webinar.

3. On the Manage Webinar page, scroll down to the Engage Your Attendees section. Click Edit next in the Surveys section.

4. On the Survey page, enter a title for the Survey.

5. Choose the Survey question type:

  • Multiple Choice with One Answer (2 or more answers are required)
  • Multiple Choice with Multiple Answers (3 or more answers are required)
  • Rate on a Scale of 1 to 5
  • Short Answer

If you'd like to provide more than 3 answer options, click Add another answer.

6. When you're ready to save your first question and answer, click Add to Survey. To add another question, click New Question on the Survey page. Repeat step 5 to add more questions to the Survey.

7. When you've completed creating your Survey, click Save.

  • To edit a Survey question or answer, click a question on the Survey page. Make your changes, and then click Save.
  • To change the order of Surveys, go to the Manage Webinar page, and click Edit next to Surveys. On the Survey page, drag and drop a Survey up or down in the list as you'd want it to appear to attendees. Click Save.
  • To delete a Survey, go to the Manage Webinar page, and click Edit next to Surveys. On the Survey page, click Delete Survey.
  • To preview a Survey, go to the Manage Webinar page, and click Edit next to Surveys. On the Survey page, click Preview to see how the Survey will appear to your attendees.

Choose when you want to send out a Survey

Log in at https://global.gotowebinar.com.

2. Select My Webinars in the left navigation. Click the title of the webinar.

3. On the Manage Webinar page, scroll down to the Engage Your Attendees section. Click Edit next in the Surveys section.

4. On the Survey page, scroll down to the Settings section.

5. Choose when you want to send out the Survey:

  • After the webinar: For a one-session webinar, the Survey is sent out after the webinar ends. For a webinar series, the Survey is sent out after each session ends.
  • After each session: For a webinar sequence, the Survey is sent out after each session in the sequence has ended.
  • In the Follow-up Email: All registrants will receive a link to the Survey in the follow-up email.

6. Click Save. You can view your changes in the Survey section on the Manage Webinar page.

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