GoToTraining Customer Support

How can we help you?

Audio

Learn about our integrated audio options and find solutions to common audio issues.

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Schedule Trainings

Learn how to schedule and manage your upcoming trainings from different devices.

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Share & Manage Trainings

Once you've scheduled and set up your training, you can invite attendees, edit details, and manage registration.

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Recording

Find information on how to record a session and share the recording file with others.

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Activities & Breakouts

Using activities during your trainings gives you an interactive way to engage your attendees.

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Mobile Device Support

Download the mobile apps to host or join sessions while you're on the go.

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Generate Reports

Learn how to run various reports and view session details from your past trainings.

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Account & Billing

Learn more about the Billing Center, changing plans, and how to manage your billing contact info.

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System Requirements

Check to see if your operating system meets our minimum requirements.

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Top Videos

5:12

GoToTraining Attendee Quick Start

Joining a GoToTraining session as an attendee.

4:40

GoToTraining Organizer Quick Start

Quickly get started with GoToTraining as an organizer.

4:4

GoToTraining Web App

Use the GoToTraining Web App for your trainings.

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Other help topics

GoToTraining Control Panel overview

Learn how to use drawing tools, shared keyboard/mouse control and multi-monitor screen sharing.

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Switch audio modes in session

You can switch the audio mode you use to connect to the training while the event is in progress.

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Manage users in the Admin Center

Add and manage the users on your account, set up product defaults and configure user settings.

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GoToTraining Trainers Checklist (PDF)

Learn about best practices for course design, sequencing, registration, materials, presentation decks, promotions, and follow-ups.

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GoToTraining Attendee Interface Slide (PPT)

Familiarize your attendees with the GoToTraining attendee interface. Be sure to read the notes section for a click-by-click suggested script.

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GoToTraining Event Services (PDF)

LogMeIn is proud to provide high-quality event services for GoToTraining.

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