TROUBLESHOOTING

Flickering Control panel

Issue

  • Control panel flickers

Objective

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining

Procedure

Answer

Cause

Out of date display drivers

Resolution

  • Update display driver from video card manufacturer's web site

Additional Information

- NVidia (autodetect): https://www.nvidia.com/Download/Scan.aspx?lang=en-us
- NVidia (manual): https://www.nvidia.com/Download/index.aspx?lang=en-us
- AMD: https://support.amd.com/en-us/download
- Intel (automatic detection and install): https://www-ssl.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu
* For all other cards, or if errors are received when installing drivers directly from the card manufacturers above, please install the most recent display drivers available from the PC's manufacturer.