QUESTION AND ANSWER

Why Am I Getting "Your Paypal Account Is Not Set Up Properly" Message?

Issue

Objective

Environment

  • GoToTraining
  • PayPal

Procedure

Answer

This error usually happens if your login email address is not verified with PayPal. If the email is verified, try to toggle Revstream integrations on / off.  Another possible workaround is setting up an alternate email address, verifying it through PayPal, and logging in with it instead.

Cause

Resolution

Additional Information

For more information on Verifying your PayPal account please see: https://www.paypal.com/cgi-bin/webscr?cmd=p/acc/seal-CA-unconfirmed-outside