HOW TO

How To Update Your Billing Info or Change Payment Method

Issue

Objective

To update the billing information on file for the account.

Environment

  • Online Subscription
  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • OpenVoice
  • GoToAssist Service Desk
  • GoToAssist Remote Support

Procedure

  1. Log in to the Billing Center at  https://billing.logmeininc.com.
  2. Click Payment Method at the top of the page.
  3. Click the edit hyperlink in the right navigation of your existing payment method.
  4. Fill in all required fields, then click Continue to save your changes.
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    Answer

    Cause

    Resolution

    Additional Information