HELP FILE

System Requirements for Organizers

Training organizers will need to run the GoToTraining desktop app from a compatible Windows or Mac computer to host sessions. This allows you full access to our collaboration tools including activities & breakouts, drawing tools, and more. Check below for a list of our system requirements. If you are an attendee attempting to join a session, see System Requirements for Attendees . Learn more.

 
 
 
 
 
 

Host a GoToTraining session

Operating system

Windows 7 – Windows 10
Mac OS X 10.9 (Mavericks) - macOS Mojave 10.14

Internet connection 1 Mbps or better (broadband recommended)
Web Browser
(for scheduling, managing and starting sessions)

Google Chrome (most recent 2 versions)
Mozilla Firefox (most recent 2 versions)
Internet Explorer (most recent 2 versions)
Microsoft Edge (most recent 2 versions)
Apple Safari (most recent 2 versions)

Software

GoToTraining desktop app
JavaScript enabled

Hardware

2GB or more of RAM
Microphone and speakers (USB headset recommended**)
Webcam (to use HDFaces)

To save you time, we've designed the desktop software to automatically install itself when you join a session. When you click Download below, you will be launched into the waiting room a test meeting.

Note that this is not a live session, so as soon as you see the confirmation screen appear you can exit.

Windows

Mac

 
 
 

**Note: Most devices have built-in speakers, but you will get much better audio quality while using VoIP if you use a headset. You can also use your phone to dial in to the audio connection.

Related

System Requirements for Attendees

Organizer Quick Start

How to log in

Test Your Network Settings (Windows)

Join a Test Session