HELP FILE

Record a Session

You can record any session and then store the recording for attendees to view at a later time. When a session is recorded, the presenter's screen, the audio conference and any shared applications are included.

GoToTraining offers you 2 options for session recording. You can choose whichever option works best for you! See Choose your recording method (online vs. local) for more information.

The features that are available on your account may vary depending on your subscription plan.

How does it work?

Successfully using session recording requires a series of steps on the part of the organizer. Use the steps below to set up and use session recording.

1. Record sessions : Organizers and co-organizers can start and stop recording during trainings.

2. Convert recordings : After each recorded session, a temporary recording file is saved to the specified location in .G2M format. You must then convert the recording into a downloadable format (.WMV, .MOV or .MP4).

Note: If you use online recording, then this step is not applicable to you.

3. Upload recordings : To allow attendees to view your recordings, you can upload them to the My Recordings page.

Note: If you use online recording, then this step is not applicable to you.

4. Share recordings : You can share the recording with attendees by giving them the direct URL.

5. Play back recordings : Attendees can use the direct URL to view the recording on any device.

Choose your recording method (online vs. local)

GoToTraining offers you 2 options for session recording. You can choose whichever option works best for you!

You can change your recording settings at any time. Any changes made will affect all future sessions (even those that are already scheduled).

Including webcams in online recordings is available on Pro and Plus subscription plans only.

1. Log in at https://global.gototraining.com.

2. Click Settings in the left navigation and go to the Recording tab.

3. Choose whichever option works best for you:

  • Online recording: Have your recordings automatically saved online (recommended)
    With this option, your session recordings will be automatically saved to the My Recordings page of your online account. From there you can view, download and share them with attendees. In addition, any registration or payment settings that you set up for the session will be automatically applied to the recording.
  • Local recording: Have your recordings saved locally on your computer
    With this option, your session recordings will be saved as a file on your local hard drive. In order to view or share them with attendees, you will first need to convert them to a different format (using the Recording Manager) and then manually upload them to the My Recordings page of your online account.

4. Do you want shared webcams to appear in your recordings? If so, enable the "Include webcams in the recording" check box (available only for online recordings). Keep in mind that this will make your recording files larger.
5. Click Save when finished.

Start recording during a session

Note: If you are using local recording, we recommend having 2 organizers record the session in case 1 organizer encounters any issues that may potentially disrupt the recording.

1. Ensure that you are sharing your screen or an application to include them in your session recording.

Note: If you are using online recording, then sharing your screen is optional; you can choose to only have audio recorded if desired.

2. At the bottom of the Screen Sharing pane, click Start Recording (Windows) or Record (Mac). If you do not see the button on your Windows Control Panel, click View > Recording in the Control Panel menu.

Note: The free storage space available in the saved recording file location is displayed next to the button. At least 5 GB of free space must be available to record a session locally. If the recording space drops below 100MB, the recording automatically stops. If you are using online recording and do not have enough free space on your My Recordings page, GoToTraining will automatically switch to local recording.

3. All attendees will see a notification that the session is being recorded at the bottom of their Control Panel. If you are using online recording, all Windows organizers will also see a pop-up message notifying them that the recording has been started.

4. If you are using local recording, you will be prompted to convert it using the Recording Manager as soon as the session ends. You must convert session recordings if you wish to upload and share them with attendees. If you are using online recording, then this step is not necessary and you will be launched directly to your My Recordings page.

Stop recording during a session

1. At the bottom of the Screen Sharing pane, click Stop Recording (Windows) or Recording (Mac). If you do not see the button on your Windows Control Panel, click View > Recording in the Control Panel menu.

2. If desired, you can restart recording during the same session.

3. If you are using local recording, you will be prompted to convert it using the Recording Manager as soon as the session ends. You must convert session recordings if you wish to upload and share them with attendees. If you are using online recording, then this step is not necessary and you will be launched directly to your My Recordings page.

Related

Convert Session Recordings

Locate Recording Files

Recording and Playback FAQs