HELP FILE

Certificate of Completion

Organizers can choose to provide attendees with a certificate of completion for the training. If enabled, a link to the digital certificate will be automatically included in the Follow-Up email.

The features that are available on your account may vary depending on your subscription plan.

Enable/disable certificates (organizers)

Are you seeing a different dashboard? You aren't running the new GoToWebinar experience! Click here for help on the old experience.

1. On the Manage Training page, click Edit in either the Emails or Certificate sections.

2. If it isn't already, enable the "Send Follow-Up Email to Attendees" check box.

3. Check the "Add the attendee certificate" check box.

View a certificate (attendees)

The Follow-Up email will include a link to the digital certificate. You can simply click the My Certificate URL to have the certificate open in a new browser window. Note that first and last names with over 50 characters each will be cropped.

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