TROUBLESHOOTING

Why do I get the message 'You have connected your host computer to itself'?

Issue

Error: ' Host connected to itself 'when attempting a remote connection

Objective

Environment

GoToMyPC

Procedure

Answer

Cause

Host software is mistakenly installed on client machine.

Resolution

  1. Uninstall GoToMyPC from the client machine
  2. Go physically to host (computer you would like to access into)
  3. Install GoToMyPC
  4. Reattempt connection from client machine

Additional Information