TROUBLESHOOTING

My GoToMyPC Icon is Missing from my System Tray

Issue

MYPC icon missing from system tray

Objective

Environment

  • GoToMyPC host computer
  • Windows

Procedure

Answer

Cause

GoToMyPC is installed but not running on the host computer

Resolution

  1. Go to Start menu
  2. Type "GoToMyPC"
  3. Click "GoToMyPC"

Alternate Method :
  1. Open Windows Control Panel
  2. Click Administrative Tools
  3. Click  Services 
  4. Locate the GoToMyPC service
  5. Right click GoToMyPC 
  6. Click Restart 
The MyPC icon will now be in the system tray again.

Additional Information