GoToMyPC Access Activity Report shows private IP address
GoToMyPC Access Activity Report shows private IP address instead of public IP addresses
- GoToMyPC website
- Access activity reports
- GoToMyPC internal admin
Due to a configuration issue, our netscalar address was being stored instead of the correct client IP address.
Incorrect IP address will show for connections between 11/9/2016 and 11/14/2016. This was resolved by a configuration change on the morning of 11/14/2016, and connections after that change will be reported correctly.