TROUBLESHOOTING

Error "Do you want to allow this page to open "(null)"?

Issue

message "Do you want to allow this page to open "(null)"? appears after clicking 'connect'

Objective

Environment

  • GoToMyPC
  • Mac OS X
  • Safari browser

Procedure

Answer

Cause

An update to the Safari browser causes this message to come up if the GoToMyPC opener is already installed.

Resolution

  1. Click Allow

Additional Information