QUESTION AND ANSWER

Your plan has reached it's computer limit

Issue

Objective

Environment

GoToMyPC

Procedure

Answer

This message indicates that your account currently has the maximum number of host computers allowed by your current subscription or corporate allowance.
You may remove a host nickname from your account by:

  1. Clicking Options next to a host nickname you want to replace
  2. On the following web page click Remove
  3. Click OK on the next page to confirm the deletion
Once the deletion is complete, you will be able to set up a new computer for GoToMyPC remote access.

Cause

Resolution

Additional Information

Note: Uninstalling the host software from a computer does not remove it from the account.