HOW TO

How do I enable shared access so that additional users can access the same host computer?

Issue

Objective

Enable shared access so that additional users can access the same host computer on a corporate account

Environment

  • GoToMyPC Corporate
  • Windows

Procedure

  1. Log in as the Company Manager at www.gotomypc.com/managers
  2. Click Manage PCs
  3. Click < host name >
  4. Click Shared Access
  5. Click < user name> from top Users field (Hold Ctrl to select multiple users)
  6. Click V Grant or Revoke
  7. Select R equire users to change their access code upon first log in, if needed
  8. Click Save Settings

Note: Shared Access is a feature that is available for Corporate accounts only . Pro and Personal plans have no shared access capabilities (host can only be registered to 1 end-user account).

Answer

Cause

Resolution

Additional Information