Why isn't my document printing from the GoToMyPC printer?
Try and print a job on your client computer before attempting to print remotely through GoToMyPC. If printing is not working locally on your client computer, GoToMyPC remote printing will not work.
The GoToMyPC Printer uses a universal print driver that works with most printers. Your printer, however, may require you to install a matching print driver on your host computer in order to process print jobs sent by a remote printer. Please see our article on manually enabling a printer for assistance.