HELP FILE

System Requirements

Review a list of requirements to access your email, files, programs and network resources remotely.

Please check to see that you meet the minimum system requirements and that you have the equipment you need before downloading the latest version of GoToMyPC.

What are the system requirements for running GoToMyPC?

Windows  
Operating system Windows 7 or later
Server Windows 2008R2 or later
Processor 2.4GHz or more
RAM 2GB or more
Internet DSL or better
Bandwidth 700Kbps or more
Browser Internet Explorer® (latest version)
  Mozilla® Firefox® (latest version)
  Google Chrome™ (latest version)
Additional software JavaScript™
  Java™ 1.6 or higher recommended
Mac  
Operating system Mac OS® X 10.11 (El Capitan) or later
Processor 2.4GHz Intel processor (Core 2 Duo)
RAM 1GB
Internet DSL or better
Bandwidth 700Kbps or more
Browser Safari® (latest version)
  Mozilla® Firefox® (latest version)
  Google Chrome™ (latest version)
Additional software JavaScript™
  Java™ enabled browser
iOS  
Device iPad® 2 or later
  iPhone® 5 or later
Operating system iOS 7 or newer
Internet "Always on" Internet connection. WiFi recommended
Additional software Free GoToMyPC App from the Apple iTunes Store
Android  
Device Android Phone or Tablets
Operating system Android 2.3.3 or later
Processor 1Ghz CPU or higher recommended
Internet WiFi or cellular 4G/3G connection
Additional software Free GoToMyPC App from the Google Play Store

What equipment do I need to use GoToMyPC?

All you need to start using GoToMyPC are the following:

  • Windows or Mac computer
  • Internet connection (broadband is best)

Note: GoToMyPC no longer supports PocketView.