How do I use my firewalls with GoToMyPC?

Note: The GoToMyPC uses ports: 80, 443 and 8200. One-way TCP connectivity is needed (TCP outbound). Visit our IP Range Fact Sheet for more information.

To configure a firewall on the host computer

Configuring your firewall for GoToMyPC generally requires two steps:

Task One: Grant permission in your firewall program

When you first install GoToMyPC on your host computer, GoToMyPC attempts a secure connection with the GoToMyPC communication servers. This connection process could trigger firewall alerts that will prompt you for action. 

  1. If you receive a firewall alert, select the check box for Remember this answer each time I use this program
  2. Click Yes to enable GoToMyPC to access the internet.

If your firewall does not automatically ask to allow GoToMyPC access to the Internet, you may have to enable it manually.

  • McAfee firewalls
  • Norton firewalls
  • Ca firewalls
  • Kaspersky firewalls
  • Additional resources

Step 2: Navigate and accept the GoToMyPC components

  • Windows XP
  • Vista and Windows 7

Update your security software

If you are using an older or expired security software, we recommend that you update it with the most recent version from its manufacturer. Even if a security program expires, its firewall component may still be active and could still cause GoToMyPC connection failures. If your security or firewall program has expired, we recommend either renewing the license so that you may configure its firewall or uninstall it and utilize a different security or firewall solution.