When configuring firewalls on a host computer, first, make sure that your security software is up to date. GoToMyPC periodically releases updates for both host and client software. You may need to update your security software to the appropriate version provided by your manufacturer in order for it to recognize newer versions of the GoToMyPC software.
Configuring your firewall for GoToMyPC generally requires two steps:
Step 1: Grant permission in your firewall program
When you first install GoToMyPC on your host computer, GoToMyPC attempts a secure connection with the GoToMyPC communication servers. This connection process could trigger firewall alerts that will prompt you for action.
If you receive a firewall alert, select the check box to Remember this answer each time I use this program.
Click Yes to enable GoToMyPC to access the Internet.
If your firewall does not automatically ask to allow GoToMyPC to access the Internet, you may have to enable it manually.
Step 2: Navigate and accept the GoToMyPC components
Firewalls and Client Computers
Please see the Firewalls and Client Computers section for details.