HELP FILE

Automatic Update

GoToMyPC can now update your host computer to the latest version and build without any user intervention.

Set Automatic Update in Windows

1. Right-click the GoToMyPC in the system tray of the host computer and select Preferences.

2. Under the Host preferences tab, select 1 of the following:

  • Automatically install updates: Updates the host computer with the latest GoToMyPC version automatically.
  • Ask me to install updates: Informs you of a new GoToMyPC version and you can choose to either upgrade or not.

3. Click OK to set your preference.

4. You will see a notification in your system tray on completion of the automatic update. If a restart is required, the notification will inform you to restart your computer to complete the installation process.

Set Automatic Update on Mac

1. Click the GoToMyPC icon in the top menu bar of your Mac and select Open GoToMyPC Preferences.

2. In the GoToMyPC Preferences window, select one of the following:

  • Automatically install updates: Updates the host computer with the latest GoToMyPC version automatically.
  • Ask me to install updates: Informs you of a new GoToMyPC version and you can choose to either upgrade or not.

3. Close the GoToMyPC window after you set your preference.

Set Automatic Update Preferences (Corporate Only)

GoToMyPC corporate administrators can enable the Automatic Update for a particular group/ subgroup. To make these changes:

1. Log in as an administrator at www.GoToMyPC.com.

2. In the left-navigation, click Manage Groups and select the group you want to change the preferences for.

3. Under the Group Settings tab, click Features.

4. Under Host Features, select the required option under Automatic Updates.

5. Click Save Settings.