iPhone Attendees get dismissed when GoToMeeting is left running in the background
- iPhone attendees who choose to dial into Audio and leave the GoToMeeting app running in the background can be dismissed if they do not return to the GoToMeeting app
- Dismissal time range is anywhere between 3 to 10 minutes
- GoToMeeting app
- Dial In Audio
This timeout is not in GoToMeeting's control. If the user is not connected to VoIP and the app is in the background, the OS can kill the GoToMeeting app at any time. We have seen this after as little as after 2 or 3 minutes or as long as 10 minutes but it is usually to free up resources.
1. Use VoIP as your audio option
2. Do not leave GoToMeeting running in the background while in a GoToMeeting session
We are working to improve the ability for the app to re-join to make this experience easier for a user.