TROUBLESHOOTING

GoToMeeting Web App Redirects to GoToMeeting Home Page

Issue

When trying to join a meeting through the Web App, the web browser redirects to the GoToMeeting homepage.

Objective

Environment

  • GoToMeeting
  • Web App
  • Windows
  • Google Chrome Version 56

Procedure

Answer

Cause

Google Chrome Version 56 is currently on Beta

Resolution

  • Reinstall Google Chrome

Additional Information