TROUBLESHOOTING

GoToMeeting Page Blank After Signing In

Issue

GoToMeeting Page Blank After Signing In

Objective

Environment

  • GoToMeeting
  • Internet Explorer 11
  • Windows 10

Procedure

Answer

Cause

Security setting on Internet Explorer

Resolution

  1. Open Internet Explorer
  2. Go to https://www.gotomeeting.com
  3. Click Tools on the top right navigation
  4. Click Internet Options
  5. Click Security
  6. Click Trusted Sites
  7. Click Sites
  8. Click Add
  9. Click Close
  10. Click OK
  11. Restart Internet Explorer

Additional Information