Error: 'There was an error processing your purchase' when trying to purchase GoToWebinar
- GoToMeeting trial created with an email with a '+' in it
- Attempts to buy GoToWebinar using same trial account email address directly from www.gotowebinar.com
- Error: There was an error processing your purchase. Please correct your billing info'
- Credit card information valid
- GoToMeeting trial accounts with a '+' in the email address
The + in the email address is not getting read correctly
Purchase the additional plan after logging into your account, instead of from the product landing page.
A fix for this issue will be coming in the next few months. No determined ETA at this time.