TROUBLESHOOTING

Error: "HTTP Status 404 -" when scheduling a meeting from EP on a Mac

Issue

When scheduling from the GoToMeeting application on a Mac, the error message "HTTP Status 404-" appears.

Objective

Environment

  • GoToMeeting application
  • Mac

Procedure

Answer

Cause

Resolution

  1. Drag all versions of GoToMeeting to the Trash
  2. Empty the Trash
  3. Login at www.gotomeeting.com
  4. Start any meeting to re-install GoToMeeting
  5. Schedule a meeting from the app

Additional Information