TROUBLESHOOTING

Attendees can only share webcams if they are an organizer

Issue

Attendees can only share webcams if they are an organizer

Objective

Environment

  • GoToMeeting
  • OSX
  • Windows

Procedure

Answer

Cause

Attendees can share webcam option is disabled

Resolution

Windows:
  1. Click the GoToMeeting tab located on the top of the control panel window
  2. Click Options
  3. Click and check Attendees Can Share Webcams

OSX:
  1. Click the GoToMeeting icon located on the dock
  2. Click Options on the top menu bar
  3. Click and check Attendees Can Share Webcams

Additional Information