QUESTION AND ANSWER

Why don't I have Call Me in GoToMeeting that comes with GoToWebinar/GoToTraining?

Issue

Objective

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • Call Me

Procedure

Answer

Call Me is only available on GoToMeeting Pro/Plus tiers and the older legacy GoToMeeting 25/75/100. Call Me is not available on the free GoToMeeting 25 seat that comes with GoToWebinar, GoToTraining or in GoToMeeting Free, GoToMeeting Basic, and GoToMeeting Essentials

Cause

Resolution

Additional Information

If a GoToWebinar or GoToTraining user requires Call Me in their GoToMeeting sessions they will need to be assigned a dedicated GoToMeeting seat in addition to their GoToWebinar or GoToTraining seat.