QUESTION AND ANSWER

Can I record a screen and webcam at the same time?

Issue

Objective

Environment

GoToMeeting

Procedure

Answer

That feature is not available at the moment.
Unsupported Workaround: Enabling the Lab feature FOR INSTRUCTORS ONLY: Show my Control Panel to attendees during screen sharing will disable the transparency for both the control panel and the webcam window and will allow a third party screen capture utility to capture the webcam window.
*Please note that recording the webcam is not a supported feature and although there is an unsupported workaround that we cannot provide support or troubleshooting for this.

Cause

Resolution

Additional Information

Organizer must have a webcam activated for this feature to record webcams.
Webcam recording is offered/supported with GoToWebinar and GoToTraining.