QUESTION AND ANSWER

Account Services: Can I increase my attendee capacity for just one session?

Issue

Objective

Environment

  • GoToWebinar
  • GoToTraining
  • Contract (Corporate Accounts)

Procedure

Answer

Please contact the Account Manager for assistance with temporary upgrades.

Cause

Resolution

Additional Information

Please transfer to the customer to the Account Manager for further assistance.
IF the customer has an extremely urgent request, and the AM is not available, you may transfer to Account Services.