I converted my recording into the wrong format how can I change the format?
Reconvert recording to different format
- From the 'My Documents' folder locate and open the folder labeled 'originals'
- Highlight the example .g2m file of the desired recording you wish to reconvert
- Right-Click and select Copy
- Paste the file into the same (originals) folder to create a Copy of the desired file
- Move the example - Copy .g2m file into the 'My Documents'folder
- Access the GoToMeeting Recording Manager
- Select to convert the recording
Please note: If you changed the default path in the GoToMeeting to where the recordings are saved, you will have to make a few adjustments based on your environment.