HOW TO

How to Update Audio and Video Drivers?

Issue

Objective

Outdated audio or video drivers can generate a variety of issues while in session
 

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining

Procedure

It is recommended that you manually download the driver update by visiting the PC manufacturer's support page.
For Example:

https://support.hp.com/us-en/drivers
support.toshiba.com/drivers
www.dell.com/drivers

https://pcsupport.lenovo.com/us/en/
 

Answer

Cause

Resolution

Additional Information