HOW TO

How to Install the Outlook Calendar Plug-In

Issue

Objective

  • Install Calendar Plug-in
  • Schedule Meetings from Calendar

Environment

  • GoToMeeting
  • Windows

Procedure

  1. Close Outlook
  2. Download the Outlook plug-in here
  3. Click Yes if prompted for the download
  4. Click Install on the Customization Installer pop-up
  5. Click Close

Note: This is different than the Add-In which allows you to schedule from your Outlook inbox under the Add-Ins tab but not directly from Calendar.

Answer

Cause

Resolution

Additional Information

The plug-in does not automatically update the Outlook calendar when meetings are scheduled or edited from the GoToMeeting website or from the GoToMeeting app for mobile devices. You must manually update the meeting in Outlook.