HOW TO

How do I enable missing phone numbers for users?

Issue

Objective

How do I enable missing phone numbers for users?

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining

Procedure

1. Sign in to the Admin Center
2. Click Manage Users on the left navigation
3. Search and click on the name of the user
4. Click Edit in Settings
Note : If you have different product licenses, you will have the option to choose the product you wish to make changes to at the top of the page

5. Click the Details of the countries displayed under Long distance numbers or Toll-free numbers
6. Select the countries you wish to enable for the product
7.Click Apply

Answer

Cause

Resolution

Additional Information