HOW TO

How do I change an Organizer's email address from the Admin Center?

Issue

Objective

Change the organizer's email address from the Admin Center

Environment

  • GoToMeeting
  • GoToWebinar
  • GoToTraining
  • OpenVoice

Procedure

  1. Log in here
  2. Click Manage Users on the left navigation
  3. Type in the email address of the user in the search field
  4. Click the name of the user found
  5. Click Edit under User Information
  6. Change the email address to new spelling
  7. Click Save

Answer

Cause

Resolution

Additional Information

If the EMail address to be used is already in the system, then administrators may contact Customer Care with help migrating or altering the original user.