HOW TO

How do I capture the webcams in my meeting recording?

Issue

Objective

Capture webcam in recording

Environment

  • GoToMeeting
  • Windows

Procedure

  1. Start a Meeting
  2. Click GoToMeeting at the top of the control panel
  3. Click Labs
  4. Click Include GoToMeeting in screen sharing
  5. Click Share Webcam
  6. Click Record

Please keep in mind that the GoToMeeting control panel will also be included in the recording so it is recommended that you keep the panel minimized when possible. Also if you are screen sharing as well it is recommended that you click Layout on the webcam window and then select Always in Front so that the webcam window is not obstructed during navigation (only visible windows will be recorded).

Answer

Cause

Resolution

Additional Information

This feature is in Beta and is not officially supported at this time. For official webcam recording support, please try GoToTraining.