HOW TO

How Can I See Unidentified Callers in the Attendee List?

Issue

Objective

Enable Identify Phone Callers Feature

Environment

GoToMeeting

Procedure

  1. Sign in here
  2. Click Admin Settings in the left navigation
  3. Click Edit under Identify Phone Callers
  4. Click Enabled
  5. Click Save

Answer

Cause

Resolution

Additional Information

For more information on how to use this feature, please visit: https://support.citrixonline.com/en_US/meeting/help_files/G2M090067?title=Manage+Unidentified+Callers+%28Desktop+App%29

Please contact Customer Care by visiting https://care.citrixonline.com/contactus if you do not see the Unidentified Callers feature in your Admin Settings