What's New in the Admin Center

Keep track of what's going on with the Admin Center and learn about our newest features and changes. Please keep in mind that if you do not have the newest version and/or build of the GoToMeeting desktop application, you may not see all of the features and bug fixes listed below.

Admin Center (v5.1.0) Web App – January 31, 2019

  • Ability to customize the contact info for Welcome emails
  • New "Email customization" pane in Admin Settings

Admin Center (v4.37.0) Web App – December 18, 2018

  • Access to Jive Administration (GoToMeeting Connect Bundle only)

Admin Center (v4.36.0) Web App – November 14, 2018

Admin Center (v4.35.0) Web App – October 15, 2018

  • New "Add Licenses" option
  • New "Organization" pane in Admin Settings
    • Ability to access the Organization Center via Admin Settings
    • Ability to disable Welcome and change emails sent via User Sync
  • Improvements to User Sync messaging
  • Redesign of Activity History
  • Support for RescueAssist Mobile Add-on

Admin Center (v4.32.0 - GoToMeeting only) Web App – June 15, 2018

  • Ability to enable Business Messaging
  • Additional changes and minor improvements

Admin Center (v4.31.0 - User Sync) Web App – June 06, 2018

  • New look and feel for User Sync
  • Usability improvements to User Sync
  • Added support for custom user attributes
  • New "Update" option on the ADC
  • Bug fixes and additional changes

Admin Center (v4.30.0 - GoToAssist Remote Support only) Web App – May 24, 2018

  • Ability to force immediate logout and enrollment of Two-Factor Authentication for GoToAssist

October 10, 2016

July 27, 2016

  • Failure recovery and error messaging improvements to clarify problem source and enable retry for additional failure scenarios
  • Large reports automatically retry up to three times following a generation failure

June 1, 2016

  • Identify phone callers setting added for GoToMeeting
  • Unlimited bulk add for users

May 18, 2016

  • Activity History added
  • Details displayed when user mouses over the Activity Feed items
  • On filtered lists, you can now set rows per page
  • Detailed, entry-point error messages added (e.g., invalid email address)
  • Unsuccessful report downloads now receive an Unknown Server Error message

April 11, 2016

  • New "Email Address" column on Manage Users page
  • Minor bug fixes

March 15, 2016

August 26, 2015

  • Ability to enable/disable handouts
  • Ability to enable/disable session recording (per organizer)

March 25, 2015

  • New "Settings Templates" for new user configuration
  • New "Session Details" info added to OpenVoice reports
  • "Snapshot" info added to Activity report
  • Updated "Terms of Service"
  • Fixes for Groups drop-down menu
  • Fix for deleted user information being remembered

January 23, 2015

  • Ability to add multi-account or migrated users
  • New capacity limit error message
  • Various bug fixes

November 19, 2014

  • "Custom Attributes" added to reports
  • New text in Delete Custom Field dialog
  • Ability to manage no-download settings for GoToTraining
  • Ability to provide custom message for private audio
  • Fix for Attendee Reports
  • Fix for Open Voice Integrated Report Title in Chinese

October 10, 2014

  • Ability for admins to restrict toll and toll-free PSTN dial-in countries available to organizers
  • New OpenVoice integrated usage report

September 11, 2014

  • Ability for admins with multiple accounts to easily switch between accounts by using the drop-down at the top of the left navigation
  • Ability for OpenVoice admins to turn off announcement of arrival of participants
  • Admins with multiple accounts can only have identity management privileges for one account at a time
  • Fixed a bug where the welcome custom email template name fits correctly when in a non-English language

July 24, 2014

  • Ability to create invitation email template with minimal text
  • Increased number of supported users
  • Fixed a bug where admins were not notified when they made a change to the "Announce Arrival of Each Participant" feature
  • Fixed a bug where an admin with no groups would see an empty drop-down menu on the Add Users page

July 14, 2014

  • Fixed a bug where searching with special characters would not yield correct results
  • Fixed a bug where previewing an email in an non-English language would not show the correct language
  • Fixed a bug where an admin would not see the correct date of an organizer's meetings when reassigning their meetings
  • Fixed a bug where new admins saw empty roles in their Welcome email

June 26, 2014

  • What's New link in the footer of admin pages
  • Ability for OpenVoice admins to set charge code value to null
  • Support requirements for billing users
  • Enhancements in the OpenVoice Report
  • Custom attributes column in reports
  • Updated attendee limit text and error message

May 28, 2014

  • Added ability to define custom fields
  • Added ability to enable/disable Web Viewer
  • Added ability to change email address

April 14, 2014

  • Ability to select or deselect users when filtering by seat
  • Enhancements when searching for a conference room number
  • Ability to set default charge code