How do I switch audio modes during a meeting? (Classic)
You can switch the audio mode you used to connect to the session while the session is in progress (i.e., switch from Computer audio to Phone mode, or vice versa). This can be useful if you are having issues connecting with your current method.
Notice: This article addresses the classic experience. View How do I switch audio modes? for the new GoTo experience.
- While in a session, select Audio from the control panel.
- Select the desired audio type. The options may vary based on what the session organizer has allowed.
How do I switch audio modes from the desktop app?
You can switch audio modes from the desktop app at any point during a meeting. This can be useful if you are having issues with your current audio method.
If you do not see either the Computer audio or Phone call options, it's possible that the organizer disabled the option for this session. If the organizer used custom audio information, you will see specific instructions from the organizer.
Attention: We have a new GoTo app! This article covers the classic GoTo Meeting experience. View How do I switch audio modes?for the new GoTo.