Run the Active Directory Connector v2

The Active Directory Connector (ADC) receives Active Directory user updates and automatically makes the same changes in your GoTo account. Once the ADC is configured with permissions and Active Directory groups, you can start the service. Starting the service launches the requests to the AD for any changes. For the first run this includes all groups and users within those groups. The ADC compares the AD data with the identity data in the SCIM* repository. Any new data in the AD is written into the SCIM data. If you have User Sync set up, any product entitlement rules will be executed automatically.

* SCIM is the System for Cross-domain Identity Management that defines how user identities are managed across multiple systems, generally over the Internet.

Active Directory articles

Start the ADC

The service status displays at the upper left corner of the window. If the ADC is not running, you will see either a Check Connections button or a Start button.

1. Go to the disk location where you installed the ADC and use ActiveDirectoryConnectorAdmin.exe to launch start the ADC. Click Yes to confirm.

2. In the "Permissions" section, confirm the ADC Service user and Administrator login fields. Optionally, if you want to use a different Windows domain account to use with the Active Directory Connector service, click Change user, then fill in your desired credentials, click OK to confirm, then click  Save.

3. If Check Connections displays in the upper left corner, click Check Connections. This verifies the permissions and enables the Start button.

4. Click Start to start the service for launch the ADC.

5. The ADC launches and the Service Status displays a "Running" state. The "Running" status remains until the run is complete. It then shuts off until the next run as set by the polling interval.

6. If you need to modify the configuration for any reason, click Stop to shut down the ADC.

7. Once the service is running, it will populate any new users and their assigned groups in the Admin Center's User Sync tab. In the User Sync tab, you will be required to manually assign your desired products/tiers, roles, and priorities (i.e., Sync Rules) to each of your newly populated user groups. See Set up and run User Sync for next steps.

Locate ADC log files in the Windows Event Viewer

1. Open the Windows Event Viewer ( Start > All Programs > Administrative Tools > Event Viewer).

2. In the left navigation, select Applications and Services Logs > ADCLog. Only Active Directory Connector logs will be displayed.

See also