HELP FILE

Install GoToMeeting in Microsoft Outlook in Silent Mode

The silent installation provides an administrative download of the Outlook plugin as a company-standard application. The process allows an IT admin to obtain a Trusted Publisher certificate for the plugin and deploy the certificate to user machines and to create an installation package that will automatically install the plugin on user devices. The certificate must be renewed on an annual basis. Once the plugin is installed on a user's account, it updates automatically every time Outlook is restarted and without user notification.

Topics in this article:

Deploy certificate

Configure the silent mode installation package

Manually install the Trusted Publisher Certificate

Use Microsoft Management Console to install certificate

View system requirements

 

Deploy certificate

Deploying the certificate(s) consists of copying the file(s) to local machine stores and then adding them to the Trusted Publishers store for both the machine and the current machine user. Most IT departments have tools that accomplish these steps. The deployment of the certificate(s) is described here as a separate step, but you could also incorporate it into the silent install described in the next section.

To test this or if you are scripting this install, you could use a script with syntax something like the following (the script will pick up all certificates in the directory):

@Certutil -addstore -enterprise -f "TrustedPublisher" LogMeIn*.cer"

If you want to step through these processes manually to test them or for a problem machine, see Install the Trusted Publisher Certificate Manually.

 

Configure the silent mode installation package

The silent mode installation of the GoToMeeting Outlook Plugin can be accomplished using your standard IT deployment tools. LogMeIn provides an installation package that includes sample scripts and the Plugin installer that you can use or modify as needed. See below for the provided scrips and their functions.

File Description
ImportCertificate.cmd Copies the certificate to the local machine and adds it to the Trusted Publishers store for the machine and current user.
Test_SilentPluginInstallation.cmd Sample install of the GoToMeeting Outlook Plugin.
TestandInstall_G2MOutlookPlugin.cmd Sample boot script to check for the plugin, and if it is absent, to install it. Also disables existing, older version of the plugin.
TestandInstall_G2MOutlookPlugin.ps1 The sample boot script in Windows PowerShell format.
LogMeIn_2015-2018 The certificate file.
  1. Click Download to get the certificates.

  1. Click Download to get the install package. The package includes:

  • ImportCertificate.cmd - this picks up a qualified certificate files in the directory location
  • Readme.txt
  • Test_SilentPluginInstallation.cmd
  • TestandInstall_G2MOutlookPlugin.cmd
  • TestandInstall_G2MOutlookPlugin.ps1
  1. Create the install model that works for your environment. The full install should accomplish the following:
    • Execute ImportCertificate.cmd as administrator to copy and install the certificate(s).
    • Optionally check local machines on boot for the presence of the plugin using the equivalent of TestandInstall_G2MOutlookPlugin.cmd.
    • Install the plugin in silent mode as in Test_SilentPluginInstallation.cmd, or TestandInstall_G2MOutlookPlugin.cmd.
    • Disable any older plugins.
  1. If you are using a boot script on local machines, the syntax would be something like:

"C:\Program Files (x86)\Common Files\microsoft shared\VSTO\10.0\VSTOInstaller.exe" /install https://builds.getgocdn.com/builds/calendarintegration/outlook/G2M/GoToMeetingOutlookCalendarPlugin.vsto /silent

  1. This completes the silent mode installation! If you have difficulties or questions, contact developer-support@logmein.com. The remaining sections of this article provides manual steps for the certificate deployment process.
 

Manually install the Trusted Publisher Certificate

If there is a problem installing the Trusted Publisher certificate or if the install is to be performed locally on a user device, you can complete the installation manually.

  1. Locate the LogMeIn Signing Certificate (i.e., LogMeIn_2018-2019), and double-click on the file to check the expiration date. The certificate is valid for roughly one year. Note the date of expiration and set a reminder to download a new silent install package with a new certificate a month or so prior to the expiration of your current certificate.
  2. If the certificate is valid, click Install Certificate....

  1. To continue the import using the wizard, click Next.
  2. Select the Place all certificates in the following store option, and then browse and locate Trusted Publishers.
  3. Click OK, and then Next.

  1. Make sure Certificate Store Selected by User is selected and click Finish.
  2. Your import was successful! Click OK to end the installation process.
 

Use Microsoft Management Console to install certificate

  1. In your computer's Start menu, type mmc(for Run Command) and click Enter.
  2. If you are asked for permission to proceed, choose Yes to open the management console.
  3. Open File | Add/Remove Snap-in.
  4. In the Add/Remove Snap-in box, select Certificates, and then click Add.
  5. Click Computer Account, and then click Next.
  6. Click the Local computer (the computer this console is running on) option, and then click Finish
  7. Repeat steps 4 and 5, this time selecting My User Account.
  8. Click Close, and then OK. If you are asked to Save the console settings, choose Yes
 

View system requirements

  • Windows XP or later
  • Outlook 2010 or later (must be set up to use Exchange as the mail system)
  • Access to the Internet
  • Visual Studio 2010 Tools for Office Runtime*
  • Visual Studio (VSTO) Installer is installed on user machines. (Microsoft Office typically installs this as part of the Click-Once installer. To download it, go to the VSTO Installer. If the link fails, search for: ‘download visual studio 2010 tools for office runtime’.)

* Required for Outlook 2016 and later only

Related

Install GoToMeeting in Microsoft Outlook (Windows)

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