Enable the Web App
If you would like for your attendees to be able to join your sessions using the browser-based Web App, then you must first enable it in your account's settings. If you disable the Web App, then attendees will only be able to join from the desktop app or their mobile devices.
Once it is enabled, all attendees who do not have the desktop app or the GoTo Opener application installed on their computer will automatically join sessions via the Web App.
1. Log in at https://global.gotomeeting.com.
2. Click Settings in the toolbar.
3. In the "Web App" section, enable or disable the "Attendees will join meetings from the Web App" check box.
5. Click Save when finished.