HELP FILE

Configure Default Meeting Settings

You can change various settings that affect the way your meetings are scheduled and run using the Settings page on your web account. These settings will apply to all session that you schedule.

The features that are available on your account may vary depending on your subscription plan.

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Change the default audio settings

Each time you schedule a new session, it will automatically use the default audio settings configured for your account (but you can change them for each specific session, as needed). See Set Default Audio Options to learn more about changing your default audio settings.

Note: If you do not see the same options on your account as those shown here, then you are part of a multi-user account for which the administrator has configured settings a certain way. If you wish to request access to this feature or setting, please contact your account administrator.

Enable/disable attendees joining muted

You can choose whether or not you want your attendees to join the session automatically muted. Having attendees join muted is recommended for reducing audio feedback and noise during joining. Mute your attendees before they join the meeting as follows.

Note: Enabling this setting will override all attendee preferences (e.g., if you enable the new "mute attendees" setting while the attendee has the "mute when joining" preference disabled for themselves, they will still be muted when they join).

Set up calendar plugins

GoToMeeting provides calendar integrations for Microsoft Outlook and Google Calendar, which will allow you to schedule your session directly within the third-party applications.

Set up your personal meeting page

You can create your own personalized meeting page by reserving a URL and customizing the look and feel of your meeting page. Reserving a meeting page allows you to quickly launch a meeting and have attendees join at the same URL each time (without having to send out an invite for each meeting), which is ideal for recurring or spur-of-the-moment meetings.

See Create a Personal Meeting Page to learn more about personal meeting pages.

Enable or disable the Web App

Using the GoToMeeting Web App, your attendees can join sessions directly through a web browser (rather than downloading the GoToMeeting desktop app).

As an organizer, you must have the Web App enabled in your settings in order to provide attendees the ability to join via web browser. See About the Web App to learn more about the Web App.

Add a custom logo to the Waiting Room

When a meeting is in session but the Presenter is not currently sharing their screen, the Waiting Room window is displayed. If desired, you can add a logo that will appear at the top of the window by default.

See Add a Custom Logo to learn more.

Manage recordings

You can record any session and then store the recording for attendees to view at a later time. When a session is recorded, the presenter's screen, the audio conference and any shared applications are included.

If you are recording to the cloud, you may see the following options:

  • Transcription – Check the Transcribe recorded meetings box to view a written transcription of your meeting after it ends.
  • Automatic Sharing – Check the Share box to allow attendees to view meeting transcriptions and recording with a direct link. Uncheck the Share box to turn off viewing capabilities. You can also enable this feature on a recording by recording basis.

Related

Record a Session

Feature Overview: Webcam Sharing (HDFaces)

Manage Preferences for the Desktop App (Windows)

Manage Preferences for the Desktop App (Mac)