HELP FILE

Active Directory Connector v2 requirements

The Active Directory Connector (ADC) receives Active Directory user updates and automatically makes the same changes in your LogMeIn account.There are three areas of requirements to use the Active Directory Connector (ADC) effectively: Accounts, your Active Directory implementation, and the Windows requirements for the ADC host machine.

Topics in this article:

Account requirements

Active Directory requirements

System requirements

Firewall settings

Account requirements

  • A corporate LogMeIn product account (products listed below) with at least 1 Organization admin who also has a LogMeIn product admin role
  • The following LogMeIn products are supported in ADC v2:
    • GoToMeeting
    • GoToWebinar
    • GoToTraining
    • OpenVoice
    • GoToAssist Remote Support
    • GoToAssist Service Desk
    • GoToAssist Seeit

Active Directory requirements

  • Windows account with the "Log on as a service" permission for the machine where ADC is installed.
    • To enable this permission for your account, click the Windows Start menu > type Local Security Policy and hit enter > Local PoliciesUser Rights Assignment > Right-click Log on as a service >PropertiesAdd User or Group > Add the ADC Service User (e.g., DOMAIN\username) > Check NamesOKOKApply to save your changes.
  • An Active Directory forest with Windows Server 2003 (or later) functionality.

System requirements

Operating System: Windows Server 2008 R2 (not necessarily a domain controller)

Software: Microsoft® .NET Framework 4.5 update (included in the ADC installer if needed)

Memory: 2GB RAM or greater recommended

Available disk space: Minimum 200MB (depending on log level and storage period)

Display: Minimum 1680 x 1050

Internet connection: The ADC connects to https://goto-developer.logmeininc.com via the Internet

Firewall settings

Firewall settings should be configured as follows:

Use case <source server> <target server>:<port>
Interface for provisioning <ADC Server Name> api.getgo.com:443
Interface for logging; <source server> <ADC Server Name> logging.getgo.com:443
Interface for authentication; <source server> <ADC Server Name> *.logmeininc.com:443
Interface for checking new version of ADC; <source server> <ADC Server Name> s3.amazonaws.com:443
Insecure connections <ADC Server Name> Active Directory Domain Controller:389 (LDAP)
Secure connections <ADC Server Name> Active Directory Domain Controller:636 (LDAPS)
Global Catalog, Insecure connections <ADC Server Name> Active Directory Domain Controller:3268 (LDAP)
Global Catalog, Secure connections <ADC Server Name> Active Directory Domain Controller:3269 (LDAPS)

Related

Active Directory Connector v2

Uninstall the Active Directory Connector

Install Active Directory Connector v2

Update the Active Directory Connector

Run the Active Directory Connector v2

Set Up and Run User Sync

Manage User Sync Rules

Manage Custom Attributes