GoToMeeting Customer Support

    How can we help you?

    Download & Test

    Check your system's compatibility, install the GoToMeeting software and join a test session

    Get started

    Attendee User Guide

    Once you've joined a meeting, use this guide to learn more about the Control Panel's features and tools (Windows desktop app only).

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    Organizer User Guide

    Hosting a meeting of your own? Get started here by learning about all the feature and tools available to you as an organizer.

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    Schedule & Start Meetings

    Learn how to schedule, manage and host your sessions using GoToMeeting

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    Audio

    Learn about our integrated audio options and find solutions to common audio issues

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    Install the Outlook Plugin

    Download the plugin to schedule, manage and start your meetings directly from your Microsoft Outlook Calendar

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    Recording

    Find information on how to record a session and share the recording file with others

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    Webcam & Screen Sharing

    Learn how to share your presentation with others in real-time and connect face-to-face using your webcams

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    Account & Billing

    Learn about changing plans, managing users, changing account settings, and accessing billing preferences

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    Top Videos

    5:04

    Audio Made Easy

    Learn about GoToMeeting audio features.

    3:13

    GoToMeeting Outlook Plugin

    How to sync Outlook with your GoToMeeting account.

    5:05

    GoToMeeting Attendee Quick Start

    Join and participate in GoToMeeting sessions as an attendee.

    Browse all Videos

    Other help topics

    See what's new

    Take a look at what new and exciting features have been added to GoToMeeting recently.

    Browse release notes

    Organizer User Guide (Mac)

    Hosting a meeting from a Mac? Get started here by learning about all the features and tools available to you as an organizer.

    View guide

    Attendee User Guide (Mac)

    Once you've joined a meeting, use this guide to learn more about the Control Panel's features and tools.

    View guide

    Get help joining a meeting

    Having trouble joining your meeting, downloading the software or connecting to audio? We can help!

    Browse articles

    Learn how to change presenters

    Did you know that you can let other participants in your meeting share their screens with everyone as well?

    Learn more

    Use our browser-based Web App

    The Web App is one of the easiest ways to get into session (and is a great alternative to the desktop or mobile apps).

    Learn more

    Switch audio modes in session

    GoToMeeting offers integrated Computer audio and Phone audio options - learn how to pick the one that's best for you.

    Learn more

    Manage users in the Admin Center

    Add and manage the users on your account, set up product defaults and configure user settings

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    Not a GoToMeeting Customer? Try it for free!