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Get Started
Learn the basics of managing meetings and using GoToMeeting
- Installation
- Schedule and Start Meetings
- Join Meetings
- Audio
- Meeting Settings
- Outlook Integration
- GoToRoom
- Account Security
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Explore Features
Learn more about in-session and post-session features
- In-Session Features
- In-Session Audio
- Recording
- Mobile Apps
- GoToMeeting v9 & Messenger
- InRoom Link
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View Account & Billing
Learn about user plan details, billing, and the Admin Center
- My Account
- Subscription Plan
- Admin Center
- Billing Center
- Enterprise Sign-In
- Active Directory Connector
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Resources
Log in System Checker Community Free Live Training
Videos
How to Download GoToMeeting for Chrome (01:12)
Learn how to easily join a GoToMeeting session from Chrome.
Videos
How to Use GoToMeeting on a Windows Computer (03:07)
Right-click on the icon in the lower right corner of your desktop. Click on “meet now” to start an impromptu meeting. This will simply start a meeting and provide you with a link to send out in order to invite attendees to the meeting. Click on “schedule a meeting” to set up a session for later. Click on “my meetings” to check your scheduled events any time. Here, you can select any scheduled meeting and start it, send out more invitations, edit the meeting, or delete it from your list of scheduled events. From your windows system tray icon, you can also access your GoToMeeting preferences. This is where you can adjust your account login and general settings. You can also check your audio input and output. For more information on how to use GoToMeeting on a Windows computer, follow this URL: https://support.logmeininc.com/gotomeeting/organizer-user-guide
GoToMeeting GoToMeet.me (02:50)
Learn how to create a personalized meeting room. Get more information at https://support.logmeininc.com/gotomeeting/help/create-a-personal-meeting-page-g2m020016
How to Schedule an Online Meeting on GoToMeeting (00:55)
How to Schedule an Online Meeting on GoToMeeting Log in from GoToMeeting.com and click on “schedule” to get going right away. Give your online meeting a name. Choose if you’d like your meeting to be recurring, and select a date and time for your online meeting. A recurring online meeting is one that stays in your “my meetings” list for use any time with the same meeting ID and call-in numbers. Finally, choose the audio options for your scheduled meeting. Here, you can install the Outlook or Google Calendar plugin, allowing you to schedule meetings right from those programs. Click on “save” to view and/or copy your GoToMeeting invitation. You’ll see your scheduled meeting ready to start, share, edit, or delete listed right on your “my meetings” page. Read more about how to schedule a GoToMeeting session here: https://www.gotomeeting.com/features/instant-and-scheduled-meetings
How to Schedule a Recurring Meeting on GoToMeeting (00:50)
To create a recurring meeting that will always be available with the same meeting ID and phone numbers, log in from GoToMeeting.com and click on “schedule.” First, give your meeting a name. Next, instead of selecting a specific time for your meeting, select “occurs multiple times.” By design, recurring meetings have no dates or times associated with them; they’re always ready to be started. If you would like to set a specific day or time that the meeting will occur, you would copy the recurring meeting link and send it out in an appointment invite through your Outlook account, or with Google calendar. Next, select the audio options for your meeting. Finally, click on save to view or copy your GoToMeeting invitation. You’ll see your recurring meeting ready to start, share, edit or delete, right on your “My Meetings” page. For more information on how to schedule a recurring meeting on GoToMeeting, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support Get even more information at https://support.logmeininc.com/gotomeeting/help/what-is-a-recurring-meeting-g2m090089
How to Use Co-organizer Features in GoToMeeting (02:14)
Welcome to a brief tutorial on how an organizer on a GoToMeeting account can invite other organizers from their team to be co-organizers in a GoToMeeting session. A common example of a need for this option is when one organizer schedules meetings, but another organizer hosts the actual GoToMeeting events. The main organizer starts by logging into his or her own account at GoToMeeting.com. Once logged into the account, the organizer will click on “schedule a meeting” at the top of the “My Meetings” page. When scheduling a meeting, under the “co-organizers” tab, the organizer can enter the email of a co-organizer and click “save.” This will send a copy of the meeting to the co-organizers list of scheduled meetings. Next, a copy of the meeting invitation will open, which can be sent out to attendees. For more information on how to use co-organizer features in GoToMeeting, visit this URL: https://link.gotomeeting.com/coorganizer-help People searching for help on using the co-organizer feature in GoToMeeting also search: “GoToMeeting change organizer” or “GoToMeeting co organizer start meeting” in their preferred search engine.
How to Choose Preferences on GoToMeeting (01:33)
Once you have installed the GoToMeeting software on your PC, click on the orange daisy icon in your system tray to access your preferences. The preferences menu gives you access to most of the settings you can adjust for your GoToMeeting account. This include basic start-up items and your general session identity and login. You can choose various meeting options for yourself and your attendees under the ‘meetings’ tab. You’ll also be able to manage your GoToWebinar or GoToTraining preferences if you have either or both of these programs also. In the recordings pane, you can set all of your recording preferences. These include what audio you want to record, whether to convert recording immediately after the event, and it allows you to adjust the location your recordings are saved to. Integrations lets you integrate with Outlook, Lotus Notes, and most other default applications. The connection pane lets you test your meeting connection and offers a link to our support center, if ever needed. The audio tab lets you test and change both your microphone setup, as well as your speaker setup. You will also notice some advanced audio feature available here. Finally, the webcam tab will detect if you have a webcam available for use and will allow you to adjust webcam settings and any specific webcam model preferences. Customizing your GoToMeeting experience is easy to with the simple-to-use preferences menu. For more information on how to choose preferences on GoToMeeting, read more at the URL below: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers
Videos
How to Join as an Attendee on GoToMeeting (05:04)
GoToMeeting takes the hassle out of joining teleconference sessions. To get started, click on the included URL link in the meeting invitation email. Alternatively, you can dial in using your telephone using the phone number and meeting ID provided. You can also visit GoToMeeting.com and click on the Join a Meeting tab in the upper right of the homepage, entering the meeting ID in the field and clicking Join. If the GoToMeeting software isn’t installed on your device, you will join through the GoToMeeting web app via your web browser, where you can then join through computer audio or your telephone. In the next window, enter your name and email, and click OK. If the organizer is not yet ready to present, you will be taken to the Waiting to view the organizer’s screen window, which will disappear once the meeting begins. Once the meeting is in session, you will have access to a range of controls and settings via the control panel on the right side of your screen. These controls will give you access to audio and video settings (including webcam settings), attendee information, chat options, and control panel language settings. You can also access support options via the question mark icon in the lower right. To access full GoToMeeting functionality — including keyboard and mouse control sharing, drawing tools, and screen sharing — you’ll need to download the full GoToMeeting software, which you can do while still in the session. You can also switch between desktop and browser versions without leaving your current session. For More Information on How to Host a Meeting as an Attendee on GoToMeeting, Follow The URL Below: https://www.gotomeeting.com/features/instant-and-scheduled-meetings Get even more information at https://link.gotomeeting.com/attendee-join-help
GoToMeeting Web App - Chrome Instant Join (02:44)
Join a GoToMeeting session instantly with Chrome. Get more information at https://link.gotomeeting.com/web-app-help
GoToMeeting Attendee Quick Tip (1:35) (01:36)
Easily join a GoToMeeting session from a Mac.
How to Choose Preferences on GoToMeeting (01:33)
Once you have installed the GoToMeeting software on your PC, click on the orange daisy icon in your system tray to access your preferences. The preferences menu gives you access to most of the settings you can adjust for your GoToMeeting account. This include basic start-up items and your general session identity and login. You can choose various meeting options for yourself and your attendees under the ‘meetings’ tab. You’ll also be able to manage your GoToWebinar or GoToTraining preferences if you have either or both of these programs also. In the recordings pane, you can set all of your recording preferences. These include what audio you want to record, whether to convert recording immediately after the event, and it allows you to adjust the location your recordings are saved to. Integrations lets you integrate with Outlook, Lotus Notes, and most other default applications. The connection pane lets you test your meeting connection and offers a link to our support center, if ever needed. The audio tab lets you test and change both your microphone setup, as well as your speaker setup. You will also notice some advanced audio feature available here. Finally, the webcam tab will detect if you have a webcam available for use and will allow you to adjust webcam settings and any specific webcam model preferences. Customizing your GoToMeeting experience is easy to with the simple-to-use preferences menu. For more information on how to choose preferences on GoToMeeting, read more at the URL below: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers
Videos
GoToMeeting Audio Made Easy (05:05)
Learn about GoToMeeting audio features. Get more information at https://link.gotomeeting.com/audio-mode-help
GoToMeeting Call Me - Quick Tip (01:34)
Learn about GoToMeeting's "Call Me" feature.
Videos
GoToMeeting Web App - Chrome Instant Join (02:44)
Join a GoToMeeting session instantly with Chrome. Get more information at https://link.gotomeeting.com/web-app-help
How to Manage an Organizer Account in GoToMeeting (04:01)
As a GoToMeeting organizer, you are able to manage your individual account settings, including your personal information and login information. If you’re an organizer on a corporate account with multiple organizers, there may be some settings which are designated by your administrator. This video will focus on how you as an individual organizer can manage your own GoToMeeting account. Start by logging into your organizer account at GoToMeeting.com. You will be taken to your “My Meetings” page which will show you any meetings you have scheduled and feature a tab to view you meeting history. On the top right, you can open a dropdown to move around the site. The settings tab will allow you to adjust your default audio options. You can also add additional numbers for other countries. You can add a custom logo to your GoToMeeting organizer account. For more information on how to manage an organizer account in GoToMeeting or for info on additional capabilities like starting a GoToMeeting w/ multiple organizers, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support Get even more information at https://support.logmeininc.com/gotomeeting/help/g2m090048
Videos
GoToMeeting Outlook Plugin (02:56)
How to sync Outlook with your GoToMeeting account.
Videos
GoToMeeting - Setting up GoToRoom - Medium Room (02:17)
Learn the steps to setting up GoToRoom in a medium sized conference room. Looking to learn more about GoToRoom? Check out https://www.GoToRoom.com
GoToMeeting - Setting up GoToRoom - Small Room (01:11)
Learn the basic steps to set up your GoToRoom hardware in a small conference room. Looking to learn more about GoToRoom? Check out https://www.gotoroom.com
Articles
Videos
How to Use the Control Panel in GoToMeeting (01:40)
The GoToMeeting control panel is simple and easy to use. At the top of the control panel, organizers will see tabs for audio, screen sharing, and webcam. Each tab has a dropdown to access its respective features. The audio tab allows users to test their sound and access the audio guide. The screen tab allows presenters to choose how to show their screen, change presenters, or share keyboard and mouse. The webcam tab lets organizers and attendees show their webcam. For organizers, the audience view window allows you to see what is being displayed on your attendees’ screens in real time. The attendees window lists participants in your session and allows organizers to mute them, make them presenter, and various other options. The chat window lets you edit or add a welcome message or chat with individuals or with the group as a whole. With the drawing tools, presenters can illustrate key items during their meetings. It includes a pointer tool, a pen, a highlighter, and a spotlight tool. Below the tools window, organizers can record their meetings by clicking a button. All recording preferences can be accessed by clicking the gear button to the right in order to open recording settings. All control panels can be dragged around to suit the presenter’s preference. For more information on how to use the control panel in GoToMeeting or for other helpful tips, visit this URL: https://support.logmeininc.com/gotomeeting/help/using-the-control-panel-windows-and-mac-g2m040019
How to Present at Meetings with GoToMeeting (01:26)
GoToMeeting gives you all the tools you need to help make presenting easy. Sharing your screen in a GoToMeeting session allows you to present your entire screen, a document, a spreadsheet, or anything else you’d like your attendees to view. Just click the “Screen” button to get started. You can choose to share one or more of your monitors or even a single application. You can also whos a clean window desktop to hide icons and the taskbar. You’re also able to blank out the desktop background so that your attendees’ focus remains on the content you are presenting. How to Make Another Attendees the Presenter As an organizer you can make another attendee a presenter at any time. The presenter will then be able to pass control back to the organizer, or can choose someone else to present after them. Attendees who are asked to present will be asked to confirm before their screen is shown. You also have the option to request keyboard and mouse control. Other Tools Presenters can also use the drawing tool to draw directly on the screen so that the marks are visible to all attendees. An organizer can also give attendees the ability to use the drawing tools on their own screens. This allows participants to highlight areas and draw attention to certain parts of the screen to help illustrate their points. For more information on how to present at meetings with GoToMeeting, follow this URL: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers Get even more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-windows-g2m040006
GoToMeeting Screen Sharing Quick Tip (01:25)
How to use GoToMeeting screen sharing
GoToMeeting - Meeting Lock (01:12)
Lock your GoToMeeting session to avoid attendee overlap.
How to Use HDFaces Organizer by GoToMeeting (01:51)
In this video, you’ll learn how to turn on and use HDFaces, how to customize your webcam settings, and learn a bit about HDFaces organizer controls. HDFaces requires both the webcam and the GoToMeeting software to be installed on the computer you’ll be using to join the meeting. A high-definition webcam is recommended in order to take advantage of the high-resolution streaming offered by HDFaces. Before the meeting, make sure that the webcam is properly connected to the computer and ready for use. Once the GoToMeeting session has begun, one-click activation of the webcam is accessible from a couple different places on the control panel: at the top, and within the attendee pane. It is also available from the minimized control panel. Make sure settings are optimized in the webcam panel. Click on the webcams dropdown and select preferences. The preferences menu shows the webcam that is being used by HDFaces, and the display format. The advanced tab allows the streaming video to be fine-tuned. The webcam viewer window can be maximized, minimized, and expanded. Webcam streaming can be stopped with the click of any of the webcam buttons in the control panel. In addition, organizers may turn off an attendee’s webcam and they can request that an attendee turn on their webcam if it is not on already. Up to 25 webcams can be streamed at once. To learn more about How to Use HDFaces Organizer by GoToMeeting, visit this URL: https://www.gotomeeting.com/webinar/resources/gotowebinar-with-hdfaces-fact-sheet
How to Screen Share on Browser with GoToMeeting Web App (02:53)
With the GoToMeeting web app, you can easily share your screen right from your Chrome web browser. You won’t need to download GoToMeeting web app; there’s also no need to download the desktop version of GoToMeeting— with the web app, both you and your attendees can connect and collaborate faster. To screen share on the web app, start your meeting at app.gotomeeting.com. Enter your meeting ID and sign in like normal. GoToMeeting will instantly launch the session in your Chrome browser window. How to Screen Share on Browser with GoToMeeting Web App GoToMeeting Web App vs Desktop App: If you’ve used the desktop version, the control panel will look familiar. Click the screen icon and you’ll see a list of options to share. You can show your entire screen, or you can present a single application. Everyone else in the meeting will see your screen within their own browser. To stop screen sharing, simply click the screen icon again. Note that if this is your first time screen sharing in the web app, you’ll be asked to install the GoToMeeting Pro Screensharing extension. It takes only a few seconds, and it doesn’t interrupt the meeting. If you want someone else to share their screen in the meeting, just find their name in the attendee list and select “make presenter” from the arrow dropdown. For more information on how to screen share on browser with GoToMeeting web app, visit this URL: https://www.gotomeeting.com/screen-share
Videos
How to Use GoToMeeting Audio (01:46)
Simple to use GoToMeeting audio setup. Get more information at https://support.logmeininc.com/gotomeeting/help/view-and-manage-attendees-desktop-app-g2m040013
Videos
GoToMeeting Recording Basics (03:24)
Learn to record, and share, your GoToMeeting sessions. Get more information at https://support.logmeininc.com/gotomeeting/help/recording-and-playback-faqs-g2m050012
GoToMeeting - How to Use Cloud Based Recording (01:09)
Recording and sharing GoToMeeting sessions just got easier. With a streamlined experience, we’ve eliminated the time required for downloading and converting recordings by offering an automated and fully cloud based recording solution. Once you’ve stopped recording a GoToMeeting session, your recording will automatically be uploaded to your private cloud space. Please note that it may take a few minutes for the recording to be converted and uploaded to be available in your meeting history. Organizers no longer need to manually convert and upload recordings to make them available. After closing a meeting, you’re simply taken back to your “My Meetings” page. Click on “Meeting History” and you’ll not only see your uploaded recordings listed, but you’ll be able to view them, download them, share them, or delete them with ease. You can also view a list of all attendees at your meeting session. You can view their name and email address as well as their join and departure times. With online cloud recording, GoToMeeting has made recording and sharing recorded GoToMeeting sessions simple. To learn more about how to use cloud based recording with GoToMeeting, visit this URL: https://blog.gotomeeting.com/simpler-faster-meeting-recording/
GoToMeeting Transcripts - Quick Tip (02:34)
GoToMeeting Transcription and the Smart Meeting Assistant.
Videos
GoToMeeting - Screen Sharing on the iPad (01:54)
Share content using GoToMeeting on the iPad.
GoToMeeting Android Screen Sharing - Quick Tip (01:09)
Sharing your screen with an Android device. Get more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-android-g2m090045
Videos
GoToMeeting - Business Messaging Overview (03:05)
Learn all about our new Business Messaging with GoToMeeting.
GoToMeeting - Enable Business Messaging (01:18)
Enable Business Messaging on your GoToMeeting account.
Videos
InRoom Link Overview (02:12)
Learn about InRoom Link with GoToMeeting. Get more information at https://support.logmeininc.com/gotomeeting/help/inroom-link-for-video-conference-rooms-and-systems-g2m220010
Videos
GoToMeeting - Enable Business Messaging (01:18)
Enable Business Messaging on your GoToMeeting account.
GoToMeeting Adding a Company Logo Quick Tip (01:17)
Add a company logo to GoToMeeting account. Get more information at https://support.logmeininc.com/gotomeeting/help/set-product-defaults-in-admin-settings-g2m500002
How to Use the Administration Center on GoToMeeting (01:11)
The Administration Center is used for all collaboration products, whether you have just GoToMeeting, or if you also have GoToTraining or GoToWebinar. The new Administration Center functions similarly to the administration center you may be used to, but has been updated with a new user interface and an even easier to use design. If you are the administrator of a corporate account, login from GoToMeeting.com. Here, you can easily manage your users and products from the options at left. You can add new users, adjust organizer settings, manage groups, run reports, and adjust any administrative settings you prefer for yourself. You can also view how many of your various software licenses you have available. At the top of the page, you can view your past and upcoming activity. Click “get support” to access the support center and select your admin name to navigate to the administration center of a specific product. Users will love the design of the new administration center and will find it very intuitive. For more information on how to use the Administration Center on GoToMeeting or for answers to other frequently asked questions, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support
Videos
Billing Center - Managing Subscription and Billing (02:56)
Use the Billing Center to easily manage your account. Get more information at https://support.logmeininc.com/gotomeeting/help/how-do-i-log-in-to-the-billing-center-g2m800017
- Installation
- Schedule and Start Meetings
- Join Meetings
- Audio
- Meeting Settings
- Outlook Integration
- GoToRoom
- Account Security
Videos
How to Download GoToMeeting for Chrome (01:12)
Learn how to easily join a GoToMeeting session from Chrome.
Videos
How to Use GoToMeeting on a Windows Computer (03:07)
Right-click on the icon in the lower right corner of your desktop. Click on “meet now” to start an impromptu meeting. This will simply start a meeting and provide you with a link to send out in order to invite attendees to the meeting. Click on “schedule a meeting” to set up a session for later. Click on “my meetings” to check your scheduled events any time. Here, you can select any scheduled meeting and start it, send out more invitations, edit the meeting, or delete it from your list of scheduled events. From your windows system tray icon, you can also access your GoToMeeting preferences. This is where you can adjust your account login and general settings. You can also check your audio input and output. For more information on how to use GoToMeeting on a Windows computer, follow this URL: https://support.logmeininc.com/gotomeeting/organizer-user-guide
GoToMeeting GoToMeet.me (02:50)
Learn how to create a personalized meeting room. Get more information at https://support.logmeininc.com/gotomeeting/help/create-a-personal-meeting-page-g2m020016
How to Schedule an Online Meeting on GoToMeeting (00:55)
How to Schedule an Online Meeting on GoToMeeting Log in from GoToMeeting.com and click on “schedule” to get going right away. Give your online meeting a name. Choose if you’d like your meeting to be recurring, and select a date and time for your online meeting. A recurring online meeting is one that stays in your “my meetings” list for use any time with the same meeting ID and call-in numbers. Finally, choose the audio options for your scheduled meeting. Here, you can install the Outlook or Google Calendar plugin, allowing you to schedule meetings right from those programs. Click on “save” to view and/or copy your GoToMeeting invitation. You’ll see your scheduled meeting ready to start, share, edit, or delete listed right on your “my meetings” page. Read more about how to schedule a GoToMeeting session here: https://www.gotomeeting.com/features/instant-and-scheduled-meetings
How to Schedule a Recurring Meeting on GoToMeeting (00:50)
To create a recurring meeting that will always be available with the same meeting ID and phone numbers, log in from GoToMeeting.com and click on “schedule.” First, give your meeting a name. Next, instead of selecting a specific time for your meeting, select “occurs multiple times.” By design, recurring meetings have no dates or times associated with them; they’re always ready to be started. If you would like to set a specific day or time that the meeting will occur, you would copy the recurring meeting link and send it out in an appointment invite through your Outlook account, or with Google calendar. Next, select the audio options for your meeting. Finally, click on save to view or copy your GoToMeeting invitation. You’ll see your recurring meeting ready to start, share, edit or delete, right on your “My Meetings” page. For more information on how to schedule a recurring meeting on GoToMeeting, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support Get even more information at https://support.logmeininc.com/gotomeeting/help/what-is-a-recurring-meeting-g2m090089
How to Use Co-organizer Features in GoToMeeting (02:14)
Welcome to a brief tutorial on how an organizer on a GoToMeeting account can invite other organizers from their team to be co-organizers in a GoToMeeting session. A common example of a need for this option is when one organizer schedules meetings, but another organizer hosts the actual GoToMeeting events. The main organizer starts by logging into his or her own account at GoToMeeting.com. Once logged into the account, the organizer will click on “schedule a meeting” at the top of the “My Meetings” page. When scheduling a meeting, under the “co-organizers” tab, the organizer can enter the email of a co-organizer and click “save.” This will send a copy of the meeting to the co-organizers list of scheduled meetings. Next, a copy of the meeting invitation will open, which can be sent out to attendees. For more information on how to use co-organizer features in GoToMeeting, visit this URL: https://link.gotomeeting.com/coorganizer-help People searching for help on using the co-organizer feature in GoToMeeting also search: “GoToMeeting change organizer” or “GoToMeeting co organizer start meeting” in their preferred search engine.
How to Choose Preferences on GoToMeeting (01:33)
Once you have installed the GoToMeeting software on your PC, click on the orange daisy icon in your system tray to access your preferences. The preferences menu gives you access to most of the settings you can adjust for your GoToMeeting account. This include basic start-up items and your general session identity and login. You can choose various meeting options for yourself and your attendees under the ‘meetings’ tab. You’ll also be able to manage your GoToWebinar or GoToTraining preferences if you have either or both of these programs also. In the recordings pane, you can set all of your recording preferences. These include what audio you want to record, whether to convert recording immediately after the event, and it allows you to adjust the location your recordings are saved to. Integrations lets you integrate with Outlook, Lotus Notes, and most other default applications. The connection pane lets you test your meeting connection and offers a link to our support center, if ever needed. The audio tab lets you test and change both your microphone setup, as well as your speaker setup. You will also notice some advanced audio feature available here. Finally, the webcam tab will detect if you have a webcam available for use and will allow you to adjust webcam settings and any specific webcam model preferences. Customizing your GoToMeeting experience is easy to with the simple-to-use preferences menu. For more information on how to choose preferences on GoToMeeting, read more at the URL below: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers
Videos
How to Join as an Attendee on GoToMeeting (05:04)
GoToMeeting takes the hassle out of joining teleconference sessions. To get started, click on the included URL link in the meeting invitation email. Alternatively, you can dial in using your telephone using the phone number and meeting ID provided. You can also visit GoToMeeting.com and click on the Join a Meeting tab in the upper right of the homepage, entering the meeting ID in the field and clicking Join. If the GoToMeeting software isn’t installed on your device, you will join through the GoToMeeting web app via your web browser, where you can then join through computer audio or your telephone. In the next window, enter your name and email, and click OK. If the organizer is not yet ready to present, you will be taken to the Waiting to view the organizer’s screen window, which will disappear once the meeting begins. Once the meeting is in session, you will have access to a range of controls and settings via the control panel on the right side of your screen. These controls will give you access to audio and video settings (including webcam settings), attendee information, chat options, and control panel language settings. You can also access support options via the question mark icon in the lower right. To access full GoToMeeting functionality — including keyboard and mouse control sharing, drawing tools, and screen sharing — you’ll need to download the full GoToMeeting software, which you can do while still in the session. You can also switch between desktop and browser versions without leaving your current session. For More Information on How to Host a Meeting as an Attendee on GoToMeeting, Follow The URL Below: https://www.gotomeeting.com/features/instant-and-scheduled-meetings Get even more information at https://link.gotomeeting.com/attendee-join-help
GoToMeeting Web App - Chrome Instant Join (02:44)
Join a GoToMeeting session instantly with Chrome. Get more information at https://link.gotomeeting.com/web-app-help
GoToMeeting Attendee Quick Tip (1:35) (01:36)
Easily join a GoToMeeting session from a Mac.
How to Choose Preferences on GoToMeeting (01:33)
Once you have installed the GoToMeeting software on your PC, click on the orange daisy icon in your system tray to access your preferences. The preferences menu gives you access to most of the settings you can adjust for your GoToMeeting account. This include basic start-up items and your general session identity and login. You can choose various meeting options for yourself and your attendees under the ‘meetings’ tab. You’ll also be able to manage your GoToWebinar or GoToTraining preferences if you have either or both of these programs also. In the recordings pane, you can set all of your recording preferences. These include what audio you want to record, whether to convert recording immediately after the event, and it allows you to adjust the location your recordings are saved to. Integrations lets you integrate with Outlook, Lotus Notes, and most other default applications. The connection pane lets you test your meeting connection and offers a link to our support center, if ever needed. The audio tab lets you test and change both your microphone setup, as well as your speaker setup. You will also notice some advanced audio feature available here. Finally, the webcam tab will detect if you have a webcam available for use and will allow you to adjust webcam settings and any specific webcam model preferences. Customizing your GoToMeeting experience is easy to with the simple-to-use preferences menu. For more information on how to choose preferences on GoToMeeting, read more at the URL below: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers
Videos
GoToMeeting Audio Made Easy (05:05)
Learn about GoToMeeting audio features. Get more information at https://link.gotomeeting.com/audio-mode-help
GoToMeeting Call Me - Quick Tip (01:34)
Learn about GoToMeeting's "Call Me" feature.
Videos
GoToMeeting Web App - Chrome Instant Join (02:44)
Join a GoToMeeting session instantly with Chrome. Get more information at https://link.gotomeeting.com/web-app-help
How to Manage an Organizer Account in GoToMeeting (04:01)
As a GoToMeeting organizer, you are able to manage your individual account settings, including your personal information and login information. If you’re an organizer on a corporate account with multiple organizers, there may be some settings which are designated by your administrator. This video will focus on how you as an individual organizer can manage your own GoToMeeting account. Start by logging into your organizer account at GoToMeeting.com. You will be taken to your “My Meetings” page which will show you any meetings you have scheduled and feature a tab to view you meeting history. On the top right, you can open a dropdown to move around the site. The settings tab will allow you to adjust your default audio options. You can also add additional numbers for other countries. You can add a custom logo to your GoToMeeting organizer account. For more information on how to manage an organizer account in GoToMeeting or for info on additional capabilities like starting a GoToMeeting w/ multiple organizers, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support Get even more information at https://support.logmeininc.com/gotomeeting/help/g2m090048
Videos
GoToMeeting Outlook Plugin (02:56)
How to sync Outlook with your GoToMeeting account.
Videos
GoToMeeting - Setting up GoToRoom - Medium Room (02:17)
Learn the steps to setting up GoToRoom in a medium sized conference room. Looking to learn more about GoToRoom? Check out https://www.GoToRoom.com
GoToMeeting - Setting up GoToRoom - Small Room (01:11)
Learn the basic steps to set up your GoToRoom hardware in a small conference room. Looking to learn more about GoToRoom? Check out https://www.gotoroom.com
Articles
- In-Session Features
- In-Session Audio
- Recording
- Mobile Apps
- GoToMeeting v9 & Messenger
- InRoom Link
Videos
How to Use the Control Panel in GoToMeeting (01:40)
The GoToMeeting control panel is simple and easy to use. At the top of the control panel, organizers will see tabs for audio, screen sharing, and webcam. Each tab has a dropdown to access its respective features. The audio tab allows users to test their sound and access the audio guide. The screen tab allows presenters to choose how to show their screen, change presenters, or share keyboard and mouse. The webcam tab lets organizers and attendees show their webcam. For organizers, the audience view window allows you to see what is being displayed on your attendees’ screens in real time. The attendees window lists participants in your session and allows organizers to mute them, make them presenter, and various other options. The chat window lets you edit or add a welcome message or chat with individuals or with the group as a whole. With the drawing tools, presenters can illustrate key items during their meetings. It includes a pointer tool, a pen, a highlighter, and a spotlight tool. Below the tools window, organizers can record their meetings by clicking a button. All recording preferences can be accessed by clicking the gear button to the right in order to open recording settings. All control panels can be dragged around to suit the presenter’s preference. For more information on how to use the control panel in GoToMeeting or for other helpful tips, visit this URL: https://support.logmeininc.com/gotomeeting/help/using-the-control-panel-windows-and-mac-g2m040019
How to Present at Meetings with GoToMeeting (01:26)
GoToMeeting gives you all the tools you need to help make presenting easy. Sharing your screen in a GoToMeeting session allows you to present your entire screen, a document, a spreadsheet, or anything else you’d like your attendees to view. Just click the “Screen” button to get started. You can choose to share one or more of your monitors or even a single application. You can also whos a clean window desktop to hide icons and the taskbar. You’re also able to blank out the desktop background so that your attendees’ focus remains on the content you are presenting. How to Make Another Attendees the Presenter As an organizer you can make another attendee a presenter at any time. The presenter will then be able to pass control back to the organizer, or can choose someone else to present after them. Attendees who are asked to present will be asked to confirm before their screen is shown. You also have the option to request keyboard and mouse control. Other Tools Presenters can also use the drawing tool to draw directly on the screen so that the marks are visible to all attendees. An organizer can also give attendees the ability to use the drawing tools on their own screens. This allows participants to highlight areas and draw attention to certain parts of the screen to help illustrate their points. For more information on how to present at meetings with GoToMeeting, follow this URL: https://www.gotomeeting.com/meeting/resources/tips-on-getting-started-from-gotomeeting-customers Get even more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-windows-g2m040006
GoToMeeting Screen Sharing Quick Tip (01:25)
How to use GoToMeeting screen sharing
GoToMeeting - Meeting Lock (01:12)
Lock your GoToMeeting session to avoid attendee overlap.
How to Use HDFaces Organizer by GoToMeeting (01:51)
In this video, you’ll learn how to turn on and use HDFaces, how to customize your webcam settings, and learn a bit about HDFaces organizer controls. HDFaces requires both the webcam and the GoToMeeting software to be installed on the computer you’ll be using to join the meeting. A high-definition webcam is recommended in order to take advantage of the high-resolution streaming offered by HDFaces. Before the meeting, make sure that the webcam is properly connected to the computer and ready for use. Once the GoToMeeting session has begun, one-click activation of the webcam is accessible from a couple different places on the control panel: at the top, and within the attendee pane. It is also available from the minimized control panel. Make sure settings are optimized in the webcam panel. Click on the webcams dropdown and select preferences. The preferences menu shows the webcam that is being used by HDFaces, and the display format. The advanced tab allows the streaming video to be fine-tuned. The webcam viewer window can be maximized, minimized, and expanded. Webcam streaming can be stopped with the click of any of the webcam buttons in the control panel. In addition, organizers may turn off an attendee’s webcam and they can request that an attendee turn on their webcam if it is not on already. Up to 25 webcams can be streamed at once. To learn more about How to Use HDFaces Organizer by GoToMeeting, visit this URL: https://www.gotomeeting.com/webinar/resources/gotowebinar-with-hdfaces-fact-sheet
How to Screen Share on Browser with GoToMeeting Web App (02:53)
With the GoToMeeting web app, you can easily share your screen right from your Chrome web browser. You won’t need to download GoToMeeting web app; there’s also no need to download the desktop version of GoToMeeting— with the web app, both you and your attendees can connect and collaborate faster. To screen share on the web app, start your meeting at app.gotomeeting.com. Enter your meeting ID and sign in like normal. GoToMeeting will instantly launch the session in your Chrome browser window. How to Screen Share on Browser with GoToMeeting Web App GoToMeeting Web App vs Desktop App: If you’ve used the desktop version, the control panel will look familiar. Click the screen icon and you’ll see a list of options to share. You can show your entire screen, or you can present a single application. Everyone else in the meeting will see your screen within their own browser. To stop screen sharing, simply click the screen icon again. Note that if this is your first time screen sharing in the web app, you’ll be asked to install the GoToMeeting Pro Screensharing extension. It takes only a few seconds, and it doesn’t interrupt the meeting. If you want someone else to share their screen in the meeting, just find their name in the attendee list and select “make presenter” from the arrow dropdown. For more information on how to screen share on browser with GoToMeeting web app, visit this URL: https://www.gotomeeting.com/screen-share
Videos
How to Use GoToMeeting Audio (01:46)
Simple to use GoToMeeting audio setup. Get more information at https://support.logmeininc.com/gotomeeting/help/view-and-manage-attendees-desktop-app-g2m040013
Videos
GoToMeeting Recording Basics (03:24)
Learn to record, and share, your GoToMeeting sessions. Get more information at https://support.logmeininc.com/gotomeeting/help/recording-and-playback-faqs-g2m050012
GoToMeeting - How to Use Cloud Based Recording (01:09)
Recording and sharing GoToMeeting sessions just got easier. With a streamlined experience, we’ve eliminated the time required for downloading and converting recordings by offering an automated and fully cloud based recording solution. Once you’ve stopped recording a GoToMeeting session, your recording will automatically be uploaded to your private cloud space. Please note that it may take a few minutes for the recording to be converted and uploaded to be available in your meeting history. Organizers no longer need to manually convert and upload recordings to make them available. After closing a meeting, you’re simply taken back to your “My Meetings” page. Click on “Meeting History” and you’ll not only see your uploaded recordings listed, but you’ll be able to view them, download them, share them, or delete them with ease. You can also view a list of all attendees at your meeting session. You can view their name and email address as well as their join and departure times. With online cloud recording, GoToMeeting has made recording and sharing recorded GoToMeeting sessions simple. To learn more about how to use cloud based recording with GoToMeeting, visit this URL: https://blog.gotomeeting.com/simpler-faster-meeting-recording/
GoToMeeting Transcripts - Quick Tip (02:34)
GoToMeeting Transcription and the Smart Meeting Assistant.
Videos
GoToMeeting - Screen Sharing on the iPad (01:54)
Share content using GoToMeeting on the iPad.
GoToMeeting Android Screen Sharing - Quick Tip (01:09)
Sharing your screen with an Android device. Get more information at https://support.logmeininc.com/gotomeeting/help/share-your-screen-android-g2m090045
Videos
GoToMeeting - Business Messaging Overview (03:05)
Learn all about our new Business Messaging with GoToMeeting.
GoToMeeting - Enable Business Messaging (01:18)
Enable Business Messaging on your GoToMeeting account.
Videos
InRoom Link Overview (02:12)
Learn about InRoom Link with GoToMeeting. Get more information at https://support.logmeininc.com/gotomeeting/help/inroom-link-for-video-conference-rooms-and-systems-g2m220010
- My Account
- Subscription Plan
- Admin Center
- Billing Center
- Enterprise Sign-In
- Active Directory Connector
Videos
GoToMeeting - Enable Business Messaging (01:18)
Enable Business Messaging on your GoToMeeting account.
GoToMeeting Adding a Company Logo Quick Tip (01:17)
Add a company logo to GoToMeeting account. Get more information at https://support.logmeininc.com/gotomeeting/help/set-product-defaults-in-admin-settings-g2m500002
How to Use the Administration Center on GoToMeeting (01:11)
The Administration Center is used for all collaboration products, whether you have just GoToMeeting, or if you also have GoToTraining or GoToWebinar. The new Administration Center functions similarly to the administration center you may be used to, but has been updated with a new user interface and an even easier to use design. If you are the administrator of a corporate account, login from GoToMeeting.com. Here, you can easily manage your users and products from the options at left. You can add new users, adjust organizer settings, manage groups, run reports, and adjust any administrative settings you prefer for yourself. You can also view how many of your various software licenses you have available. At the top of the page, you can view your past and upcoming activity. Click “get support” to access the support center and select your admin name to navigate to the administration center of a specific product. Users will love the design of the new administration center and will find it very intuitive. For more information on how to use the Administration Center on GoToMeeting or for answers to other frequently asked questions, visit this URL: https://www.gotomeeting.com/meeting/online-meeting-support
Videos
Billing Center - Managing Subscription and Billing (02:56)
Use the Billing Center to easily manage your account. Get more information at https://support.logmeininc.com/gotomeeting/help/how-do-i-log-in-to-the-billing-center-g2m800017
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