QUESTION AND ANSWER

What do I need to add to my email whitelist as a result of the Citrix and LogMeIn merge?

Issue

Objective

Environment

  • Account administrator
  • Account billing administrator
  • Account end user

Procedure

Answer

Now that our company has changed names, our email addresses will need to change too. If your environment whitelists specific email senders, then you will need to add the new LogMeIn email addresses to your whitelists or you may miss emails. New email addresses include "@s.logmein.com" and "@logmein.com".
For more information on needed changes as a result of the merger please visit our FAQ page.

Cause

Resolution

Additional Information