HELP FILE

What's new in the Admin Center

Keep track of what's going on with the Admin Center and learn about our newest features and changes.

June 06, 2018

  • New look and feel for User Sync
  • Usability improvements to User Sync
  • Added support for custom user attributes
  • New "Update" option on the ADC
  • Bug fixes and additional changes

May 24, 2018

  • Ability to force immediate logout and enrollment of Two-Factor Authentication for GoToAssist

October 10, 2016

July 27, 2016

  • Failure recovery and error messaging improvements to clarify problem source and enable retry for additional failure scenarios
  • Large reports automatically retry up to three times following a generation failure

June 1, 2016

  • Identify phone callers setting added for GoToMeeting
  • Unlimited bulk add for users

May 18, 2016

  • Activity History added
  • Details displayed when user mouses over the Activity Feed items
  • On filtered lists, you can now set rows per page
  • Detailed, entry-point error messages added (e.g., invalid email address)
  • Unsuccessful report downloads now receive an Unknown Server Error message

April 11, 2016

  • New "Email Address" column on Manage Users page
  • Minor bug fixes

March 15, 2016

August 26, 2015

  • Ability to enable/disable handouts
  • Ability to enable/disable session recording (per organizer)

March 25, 2015

  • New "Settings Templates" for new user configuration
  • New "Session Details" info added to OpenVoice reports
  • "Snapshot" info added to Activity report
  • Updated "Terms of Service"
  • Fixes for Groups drop-down menu
  • Fix for deleted user information being remembered

January 23, 2015

  • Ability to add multi-account or migrated users
  • New capacity limit error message
  • Various bug fixes

November 19, 2014

  • "Custom Attributes" added to reports
  • New text in Delete Custom Field dialog
  • Ability to manage no-download settings for GoToTraining
  • Ability to provide custom message for private audio
  • Fix for Attendee Reports
  • Fix for Open Voice Integrated Report Title in Chinese

October 10, 2014

  • Ability for admins to restrict toll and toll-free PSTN dial-in countries available to organizers
  • New OpenVoice integrated usage report

September 11, 2014

  • Ability for admins with multiple accounts to easily switch between accounts by using the drop-down at the top of the left navigation
  • Ability for OpenVoice admins to turn off announcement of arrival of participants
  • Admins with multiple accounts can only have identity management privileges for one account at a time
  • Fixed a bug where the welcome custom email template name fits correctly when in a non-English language

July 24, 2014

  • Ability to create invitation email template with minimal text
  • Increased number of supported users
  • Fixed a bug where admins were not notified when they made a change to the "Announce Arrival of Each Participant" feature
  • Fixed a bug where an admin with no groups would see an empty drop-down menu on the Add Users page

July 14, 2014

  • Fixed a bug where searching with special characters would not yield correct results
  • Fixed a bug where previewing an email in an non-English language would not show the correct language
  • Fixed a bug where an admin would not see the correct date of an organizer's meetings when reassigning their meetings
  • Fixed a bug where new admins saw empty roles in their Welcome email

June 26, 2014

  • What's New link in the footer of admin pages
  • Ability for OpenVoice admins to set charge code value to null
  • Support requirements for billing users
  • Enhancements in the OpenVoice Report
  • Custom attributes column in reports
  • Updated attendee limit text and error message

May 28, 2014

  • Added ability to define custom fields
  • Added ability to enable/disable Web Viewer
  • Added ability to change email address

April 14, 2014

  • Ability to select or deselect users when filtering by seat
  • Enhancements when searching for a conference room number
  • Ability to set default charge code