I forgot my password

Remembering all your passwords is hard. Luckily, resetting your GoToAssist password is easy!

Forgot your password?

If you can't remember your password, you can reset it using your email address.

  1. Go to the Forgot Your Password? page.
  2. Enter your login email address and click Continue to reset your password.
  3. Soon you’ll receive a Forgot Your Password email. Click the link inside to create a new password.

If you don't get the email, see Why didn't I get my "Reset Password" email?

If you're still having trouble accessing your account, contact Customer Care.


Reactivate Your Subscription Plan

Change Your Payment Method

Change Your Subscription Plan

Change Your Email Address

Add Remote Support