HOW TO

How to Download the Remote Support Attended Standalone Application for Windows

Issue

Objective

Download and install the GoToAssist Customer Attended Standalone Application (Single Executable for Windows)

Environment

  • GoToAssist Remote Support
  • Windows

Procedure

You can download the GoToAssist Customer Attended application as follows:
1. Go to www.fastsupport.com/download/attended-app
2. Select Download.
3. Save the file, then open it from the Downloads folder.
4. Choose Run.
5. Fill in the Name and Support Key fields to join a support session.

Answer

Cause

Resolution

Additional Information

Note: This application does not require administrative rights to use.
Note: You can save it to your desktop for easy access, or a shared location on your network drive to allow multiple users to access it.