How do I sign in using single sign-on?
Once your admin has completed all of the steps for setting up Enterprise Sign-In (single sign-on), you can sign in to your GoTo product and get redirected to your Identity Provider page to finish signing in automatically or by using your Company ID.
Before you begin:
Are you interested in enforcing the use of Enterprise Sign-In (SSO) as the only login method for your users?
Please contact support by scrolling to the bottom of this article and selecting an available contact option for further assistance.
- On the GoToAssist Remote Support v4 sign in screen or on the My Account page at https://myaccount.logmeininc.com, enter your validated company email address.
Note: If you are not automatically redirected, click My Company ID, then enter your email address and click Continue.
- You are redirected to your Identity Provider's sign in page. Enter your company credentials, then proceed to sign in.
Result: You are now signed in to your GoTo product website or the My Account page, depending on where you signed in during Step #1 above.